Bank of America (with Drive-thru ATM) Brandermill Blvd, Gambrills

Bank of America (with Drive-thru ATM) Reviews

• D

  Diesel Ripley
  1

  Always an issue at this particular branch. Staff is rude, I actually think they are the rudest people I have ever met. I avoid going INTO this location because it has always been just a disaster and I always walk feeling like how the heck do these people still have a job. The hours stink at this branch and thank God they finally upgraded the drive thru ATM. This place is almost useless cause of the staff

• D

  Dan Hercher
  1

  Terrible customer service at the teller window. I only go to this branch a few times a year due to my job, and the tellers are simply nasty. Heaven forbid you are burdened with actually doing your job. I’ll never let BoA handle my personal finances.

• m

  michele scates
  2

  I came in to get a cashiers check walked in the building at 1015 and seven minutes later the customer in front of me final got a teller to help him .so for seven minutes we waited. So teller service was extremely slow. The teller was rude.

• K

  Kaleesa Henry
  3

  Thought I was going to get a quick withdrawal through the drive-thru (needed specific denominations) and took almost 30 minutes because they only had 1 teller for both the front line and the drive -

• C

  Carolyn Davis
  3

  Easy to enter and leave. Only had one ATM at the drive thru.

  Response from the owner

  Hi, Carolyn. We value our customers' opinions and appreciate that you took the time to share your feedback with us. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^joseph

• k

  kyle gage
  1

  Patronizing and rude staff, least helpful branch I've had the misfortune of doing business with.

  Response from the owner

  Hi Kyle. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^susan

• O

  Outland Home Improvement LLC
  1

  Very slow took over 1 hour to receive a temporary card