Capital One Bank Reviews
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GE M2Multiple problems on multiple occasions. I was forced to use this branch after a long time Bowie MD location was shuttered. I've experienced long waits to see a customer service rep (pre-pandemic), lack of attention to detail in completing forms, providing incorrect/incomplete information or explanations. Now with all the back office changes to my accounts, I'm looking to change banks after 30+ years.
Response from the ownerThis definitely isn't the expirience we strive for here. Rest assured, we'll get this feedback in front of the right eyes.^AS
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pierre balancy2Pretty much only one left in Bowie area and they occasionally only have drive thru open- horrible lines and service
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Diana T5I needed a cashiers check and went in to this branch. The staff were helpful, quick, and patient, and there was no line.
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SOK CHOEUN1bad service in this location, I asked for help to open bank account for wife, she said do by yourself online she can't help, if I knew how to do it , I didn't go to ask for help .
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Marlborovillage Exxon1Bad customer service/ rude behavior never will visit them again banking since chavy first time at this branch
Response from the ownerThis is never the impression we want you to have when visiting us. We would like to speak with you and gather more details to address your feedback. At your convenience, please give our Customer Service Center a call at 800-655-2265. Associates are available daily from 7am - 11pm EST (holidays vary).
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Hiren Sheth5Love this branch. Staff are very friendly and with very good knowledge.
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john z5Outstanding customer service from all employees in that Branch.
Response from the ownerListen John - We aim to please and we're glad we've hit the target. Thanks for the positive review!^AS
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Terri-Lee Jacangelo1The rudest teller I have ever encountered. Very sad!
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Maria Karambilas2There's always something going on with my account . I been with capital one for almost 3 years now an now I'm just having problems after problems .
Response from the ownerHey there! We'll be happy to take a look to see what is going on with your account. Please give us a ring at 1-800-655-2265 so we can dig in.
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Connita Wilson1It seems they are NEVER open on Saturdays! So frustrating!!
Response from the ownerHi, this location doesn't have Saturday hours. Please use our handy, dandy locator http://maps.capitalone.com/locator/ to find a branch with Saturday hours. When searching please check the box next to "Open on Saturdays" to only give you locations with Saturday hours.
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FAQs
1. How Can I Contact Capital One Bank?
You can give them a phone call through this phone number +1 410-451-5020. You can also search through their website and submit your loan details online.3. How Can I Get a Loan at Capital One Bank?
To get the loan you need, you can search through their website and submit your loan details online. If you are searching for same day payday loans, you can go to our website for more details.5. What Should I Do if I Fail to Repay My Loan?
Simply have a talk with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. Please always read meticulously before signing any loan agreement.
2. What Is the Address Of Capital One Bank? How Can I Get There?
Capital One Bank is situated at 2611 Brandermill Blvd, Gambrills, MD 21054, United States. Just refer to the map below and find the best way to access it.4. Is Capital One Bank an Agency or a Lender?
Capital One Bank is a Bank. To make your lending process smooth and quick, we get you connected with a wide range of reputed lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.6. Does Capital One Bank Offer Bad Credit Loans?
Yes, but if you want to higher your chances of getting approved, you can turn to our broker service! Just turn to our online service to secure a long-term installment loan even with your low credit scores.