Bank of America (with Drive-thru ATM) W Ajo Way, Tucson

Bank of America (with Drive-thru ATM) Reviews

• M

  Michael Anthony
  1

  This was the worst service I have ever received from a bank! I do not go to the bank to meet friendly people so the pure lack of respect and kindness from these people is besides the point (extremely rude and hard-nosed people). However, I DO go to the bank to make transactions. And that’s exactly what they could not help me with. I was issued a large check in the name of Bank of America twice within a period of 2 weeks. The first time they cashed it with no problem. The next week they refused to cash it. After about an hour and a half the “manager” (as she calls herself although I’m not sure if she was lying) told me that the max amount they can cash is $2500 without a bank account. I know this to be untrue because as I said the prior week I cashed another large amount which was much higher than $2500.I don’t know why she decided to lie or why they couldn’t cash it but I do know one thing… I do not deal (my hard earned money) with LIARS. I will NEVER trust Bank of America with my money and if I see that a check needs to be issued by them I will request a different payment method from now on. The hassle I went thru was straight ridiculous! The “manager” lady kept making up lies and excuses as to why they are unable to cash it. And after I demanded to speak to upper management she said her “supervisor is unavailable”. I don’t know how dumb this lady is (another reason why I won’t let them handle my money) but managers usually don’t have supervisors… it’s the other way around. Don’t give your money to idiots who lie and expect a fair return! They will not deliver. These people are too stupid to handles a large check that came from them to me. I tried explaining that this money actually came from them and that I just want it in a different form but these people were too dim to understand this. Funny thing is I took it to another bank and they thought it was very strange that a bank wouldn’t want to cash ITS OWN check. After verifying that it was real they cashed it!!!!!!! I’ll take Maya Angelou’s advice on this one “when someone tells you how they are, believe them the FIRST TIME”!!!!!!! I will never do business with Bank of America again and I hope they get bought out!!!!!!! Funny thing is I ended up cashing it at another bank.

  Response from the owner

  Hi, Michael. We are sorry that we did not meet your expectations. For non-customer’s check cashing may have a limit and any non-customer check cashing can be subject to review and declined by the financial center when presented to be negotiated. ^izzy

• t

  tim kahn
  3

  i went there too reset my password. and get the 0% rate up grade on a card. i was told getting a different card was better . so i went along . it lowered my line of credit. and the person did not listen when i said do not use the address on my i d. and was too lazy to search an address as i asked. also he knew what he did so i got no business card from him. i like this branch and b of a. but like so many today the person i spoke with left out info that hurt me as far as available funds and inferred that my credit line would go up not down.he gave me shoddy service .he came across as okay. but might want to look into work in used cars.

  Response from the owner

  Hi Tim. We'd like to hear more about your experience. Please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. Please message your name, ZIP code, phone number, and best time to contact you. Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. ^ines

• R

  Reyna Burruel
  5

  Made a payment. No problems. Quick and friendly lady at the window.

• A

  Alvina Francisco
  1

  I went in to this B of A on Saturday (12/9/17) to cash a check. I have an account at a different bank and so I didn't mind if there was going to be Fee. So I go up to the teller (a man) and right away he said he needed the manager to sign of on it? And they ask me to have a seat at one of the desk and the manager Abril? (pretty sure that was her name) she starts heckling me to open an account and I told her I was fine with my bank, and continued to explain that I wasn't expecting to receive a check and I usually DO NOT. Because thru my employer I have direct deposit. She kept repeating herself and made me feel very uncomfortable. And she continued to state how my bank was very Inconvenient and how much easier it would be to bank with B of A. I wasn't going to change my mind. She seemed very nice at first but once I said did not want to switch she got very rude, pushy and her tone just changed. I felt very intimidated. I really thought she wasn't going to let me cash my check. But they did. And after that conversation with her, the teller who helped me he was trying to make small talk and I just hung my head low and didn't really respond to him when he was counting my money. I don't think I will go back to this Bank Of America.

• C

  Christopher Orozco
  5

  Theresa was amazing amd so was the Bank. Clean and wearing protection. Glass between workers and clients. She was able to assist me with help.

• G

  Glen Ortel
  1

  Always closed and only has 1 teller! Very slow as a bank!!!!

  Response from the owner

  Hi Glen. We value your business and are sorry that you were disappointed. Hours in some financial centers have been adjusted on a case-by-case basis, based on many factors. We may have some alternatives to help you save time. If you have a Bank of America question or concern, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^tasha

• p

  pain and misery
  3

  A whole lot better than the one on Valencia I'll tell you that, but still bank of a America so, don't waste your time

• M

  MELi Moreno
  1

  Worst bank tellers in Tucson how due you not know how verify a check

• R

  Raquel Bello
  5

  Tiffany is a blessing! Amazing customer service.

• s

  socialdesease
  5

  I was very well treated at this branch.