Bank of America (with Drive-thru ATM) Southern Walk Plz, Ashburn

Bank of America (with Drive-thru ATM) Reviews

• S

  Samruddhi Pande
  5

  Arnel Angeles Along with his other staff members were delight to talk to! The most friendliest and helpful staff I have ever come across in any Bank of America locations! A clean, spacious and helpful center to visit.

  Response from the owner

  Hi Samruddhi. Thanks for letting us know how helpful Arnel was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

• A

  Adel Tahir
  5

  Sally was very great and helped me finish my issues quickly and head out in no time. Her manager also was very helpful.

  Response from the owner

  Hi Adel. Thanks for letting us know how helpful Sally was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^mark

• E

  Echoing Owl
  5

  Sally got my account sorted out in no time. She exactly knew what I wanted and it was done in no time. Would recommend this branch to all to be in and out in no time.

  Response from the owner

  Hello. Thanks for letting us know how helpful Sally was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^rosie

• D

  Danny Chaudhry
  5

  Loved the customer service here! Sally was very helpful and helped me set up my card and answered all my questions. Thank-you so much for your help!

  Response from the owner

  Hi Danny. Thanks for letting us know how helpful Sally was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^susan

• H

  Hawazin Sultan
  5

  I had the best experience with Sally at this branch , she answered all my questions, guided me and showed me how to use online banking, zelle, check my credit score and much more ! Thank you so much for all your help

  Response from the owner

  Hi, Hawazin. Thanks for letting us know how helpful Sally was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Joseph

• c

  chao tang
  5

  Sam did a really good job introducing me the right product and eligibility. With her help, I got my most preferred benefits. Thank you, Sam!

  Response from the owner

  Hi Chao. Thanks for letting us know how helpful Samantha was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^susan

• S

  Sayed Mohammad Mousavi
  1

  I thought this is just happened to me but as reading reviews, it’s look like no good customer service at all at this branch. I needed asset verification that exactly wrote on my letter need fill out by bank the man who managed customers turn my mobile back and this is not the thing we do please go to other branch they do for you!!!! And i was next person in line and he was saying we don’t have enough staff...! Disappointed Guys you need change your customer service way...

  Response from the owner

  Hi Sayed, we'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

• M

  Madhu Dodda
  5

  Sally had been excellent in assisting me on multiple topics. She is very generous and detail oriented.

  Response from the owner

  Good morning Madhu. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^michael

• C

  Charlotte Morris
  5

  Had a great experience with Dhilsha! She providdd excellent information and was so insightful. She is the reason I will be back to this branch again.

  Response from the owner

  Hi, Charlotte. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^Joseph

• J

  Janine D.
  1

  The incompetence of the people and manager working there is unbelievable. Speechless! I have no words really!

  Response from the owner

  We are sorry that we did not meet your expectations. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica