Bank of America (with Drive-thru ATM) S Maryland Pkwy, Las Vegas

Bank of America (with Drive-thru ATM) Reviews

• G

  Greg Calkins
  1

  Waited 40 min for a teller. Had over 15 people in line and only one person working a window. They should close this location and turn it into something more useful…like a Blockbuster Video. Does Bank of America not require some sort of minimum lever of customer service to be provided at its locations? I think if they do this sorry excuse for a branch would far short of any requirements.

  Response from the owner

  Hi, Greg. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^alma

• T

  Tyrique Peoples
  1

  Worst bank of america in all of las vegas wait time for available tellers are ridiculous today I went in and there were literally no tellers available everytime I go to this location im waiting around 20 minutes just to cash a check today was my last straw if you're reading this find another location trust me. Also I've encountered with multiple staff members who just seem like this isn't the occupation they really want no one is smiling or nothing I think corporate needs to make a visit anyone else agree???

  Response from the owner

  Hi, Tyrique. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• R

  R.J. Patrick
  1

  Extremely long waiting lines and only one cashier?. I’m closing my account!

  Response from the owner

  Hello. I'm sorry your experience with our financial center team wasn't what you expected.  We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• P

  PAYBAQ B.T.W
  1

  Where's Bank of America in the country horrible service there's always a line and paperwork right by you without drinks will help you they leave one person or friend counter all day by yourself regardless of the size of the mind this is a financial institute people use to run their business it should not take a hour 10 minutes to make it simple transaction horrible service good jobs South Maryland parkway

  Response from the owner

  Hi, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• B

  Bobby T
  1

  Only one teller for tens of customers. Wait was more than 30 minutes for a simple transaction. A complete joke. This must be what banking in Russia is like right now.

  Response from the owner

  Hi, Bobby. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^izzy

• R

  R Garic
  1

  This is a zero star review, stood in line over an hour on a Friday with one teller 20 clients in line and the manager has no capability to run a line or have a drawer.

  Response from the owner

  Hi, R Garic. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. You can complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have an account related question/concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• J

  Joel Ivan Hernandez
  1

  The worst banking, Please save yourself some time of not coming to this Bank, they have only one teller or sometimes none for most of the time, the WORST SERVICE!

  Response from the owner

  Hi Joel. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. ^ines

• J

  Jennei J
  1

  AVOID THIS BRANCH ALL TOGETHER!!!! THIS IS OUTRAGEOUS AND EXTREMELY DISAPPOINTING. BANK OF AMERICA!! YOU SHOULD BE SHAMED!! ONE TELLER!! 25 PEOPLE IN LINE SO FAR. WE HAVE A LIFE. ITS MONDAY!! IM FLABBERGASTED. NEVER SEEN THIS BEFORE IN MY LIFE. I HOPE MY NEW CARD HURRIES. CAN NOT DO THIS AGAIN. ACTUALLY I THINK I WILL SWITCH BANKS. DOESN'T SEEM LIKE COMPANY HANDLING MONEY WELL. CAN NOT AFFORD TO HIRE PEOPLE. JUST SHAME, SHAME, SHAME

  Response from the owner

  We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• n

  nick norcia
  1

  Wait times are the worst in Las vegas at this location, typically 15 people in line with 1 teller and 5 other employees opening a couple bank accounts. Management has failed us at this location horribly. I use bank of the west and am on and put with no issues, only come here to deposit and it's horrible ever time

  Response from the owner

  Hi, Nick. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• N

  Nikko
  1

  Old Female Hispanic teller wouldn’t honor cashing a BOA check that comes from a reputable company. She lied and said they can’t cash checks that exceed $2,500. I regularly cash these checks at other branches on a regular basis. She also claimed to be the manager but I highly doubt it with her demeanor towards customers. I was going to move my business to BOA from WellsFargo but I will keep looking elsewhere. I can’t bank with a bank that won’t honor their own commercial checks. Businesses beware.

  Response from the owner

  Hi Nikko. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. susan