Bank of America (with Drive-thru ATM) Fox Hunt Dr, Bear

Bank of America (with Drive-thru ATM) Reviews

• L

  Liam Kriner
  1

  Won’t answer the phone and told me “sorry we couldn’t help you bud” and laughed (the manager Paul. In store now to get his full name because again, they don’t answer the phone at this location). Wasted my early morning hours for nothing. Told me to figure it out myself. Thanks! Very helpful.

  Response from the owner

  Hi Liam. We're disappointed to hear that your experience with Paul wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. Please message your name, ZIP code, phone number, and best time to contact you. Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. ^Matthew

• F

  Fahd Rahman
  1

  The worst experience ever. You have to sit for hours to talk to someone. The get other people ahead of you even when they they walk in. Some of the bankers just walk by you and ignore you as if they have more important things to do

  Response from the owner

  I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^cat

• D

  Donald Schriver
  5

  I hesitated visiting this location due to feedback. I’m glad I decided to see for myself and visited this past Saturday 092119. The staff was very friendly, professional and kind. The sweet woman behind the counter even handed me a tissue so I didn’t walk around all day with debris on my face. Very happy customer and I will be back!

• S

  Scott Cullen
  1

  Did not have a pleasant experience with Tamira

  Response from the owner

  Hi Scott, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• R

  Ricky Bracey
  1

  Do not open a business account with bank of america it takes weeks to deposit checks even after they verify them. Every time I deposited a check here I felt like a criminal

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• A

  Alexander Funk
  1

  It is once every 3-4 years I actually need to go to a bank. I generally attempt to use this one because it is closest. I regret it every time. Website shows they are open on Saturdays. Of course they can’t keep that up to date. People at this location are less functional than an ATM.

  Response from the owner

  Hello Alexander, We are sorry that we did not meet your expectations. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator . Also, when new information is available regarding openings and hours, the website will be updated. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . Look for the blue verified checkmark before communicating with a #BOA profile. ^phil

• S

  Sunil Bhamare
  1

  Not a good place to do business. I regret to come here.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• H

  HnR Switch
  1

  So I have tried and I have cashed checks at this bank/branch multiple times. Every time I am met with attitude! I must say “the gentleman teller is always kind” Two ladies typically work the windows and the older teller has always been very rude and always finds a reason why she can’t cash my check. “Last check I couldn’t cash was two different pen colours of the same color” Yup pen ran out of ink was finished in the same color ink but a different pen. She said she couldn’t cash the check for this reason! I understand security and protecting the customer. This teller has such a negative chip on her shoulder. It’s obvious she’s looking for a reason to say she can’t help you vs protecting the customers. I recommend Bank of America off of KIRK WOOD HWY👍 Always a pleasant experience 👌😁

• S

  Small Business Resource Center
  1

  It is Saturday morning and there are 8 people waiting to see an agent. I’ve been here 19 minutes and no one has said sorry for the wait, someone will be with you soon, good morning, who’s next, Nothing! There aren’t many BOA branches in this area. You would think that they would staff the few there are better.

• S

  Shaquese Brodie
  5

  Honestly, I go out of my to come here to withdraw money instead of the ATM by my house. The employees are always nice and are willing to help with an issue. My only gripe is that there is always one teller on a FRIDAY (???). Other than that, this place is lovely and nice.