Bank of America (with Drive-thru ATM) Blanchard Cir, Wheaton

Bank of America (with Drive-thru ATM) Reviews

• S

  Susan Kortas
  5

  This branch is the Best bank branch I've ever been to of any bank I've had in Illinois. They are so kind and the customers service here is top notch! Thank you for your great customer service! You're competitors don't stand up to you!

  Response from the owner

  Thank you for being a valued Bank of America customer, Susan. We appreciate the positive review about your experience.

• D

  Deep Patel
  1

  Manager doesn’t know anything. I know she is manager so what. They can accept driving license which is punched but they can not accept which is valid license on same date I visited. So they didn’t opened my account. I wasted my time. Best service by NAPERVILLE BRANCH. They called me day ahead to make sure I bringing correct documents. But this weaton branch didn’t call nothing. So get help from Ogden avenue, Naperville branch. Try to avoid this one.

  Response from the owner

  We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jan

• J

  J Kim
  1

  The drive up teller was incompetent and rude and the banker was rude even though I have multiple accounts and have been a client of Bank of America for 20 years. They asked for an ID for paying my Bank of America credit card...it wasn't a deposit. I was treated like a number and worse a criminal. These employees are not aware of their own bank policies. Further the teen teller suggested I use the ATM. What the heck?! My accounts allow me to see a banker. Ridiculous

• T

  Terri White
  1

  I walked in the bank today (Saturday) and there was one teller and one person in the "office". There was a line for the teller while the person in the office sat and had a non-business conversation with a customer while they waited for another person to arrive. The teller did his best to keep things moving. The "office" person lacked good customer service skills. I will find another branch.

• K

  Kathy Wojcik
  1

  Wheaton branch does not even deserve one star. Every single time I go to this particular branch, the wait time is extremely long. Not only that, the tellers ask me if they need to show me how to use the ATM as if how dare I come inside instead of using the ATM machine. Well the answer is, if I could withdraw a lager amount of MY money via the ATM, I would but as everyone knows - there are limits. You would think that a bank teller should know that. Today for example there was two tellers and one person ahead of me. Both tellers were taking care of the person ahead of me and I waited 17 min before I asked if two tellers need to assist one customer. The response was that 'I'm assisting the teller'. For 17 min??? How about hiring competent people or training them correctly so that one doesn't need to assist the other for half hour!

• G

  Gentian Fero
  5

  Helped me everytime i was there, and the customer service staff is very nice to work with

• B

  Brittany Berry
  5

  These guys are the best here! Super friendly and fast

• A

  Adelle
  2

  Very slow ATM. Branch is not open for business!

• D

  Dominik W
  5

  It's a bank, so yeah, got what I needed which is money.