Gustan Cho Associates Butterfield Rd, Oakbrook Terrace

Gustan Cho Associates Reviews

• T

  Tom Schroder
  5

  Gustan Cho Associates is a five plus star mortgage lender. Alex and Gustan were my loan officer. Gustan and Alex were rock stars. Love them both. We closed on our home loan last Friday at 3 pm. Had the best weekend of my life in our new home without furniture. LOVING IT!!! 2022 will be a great year. Thank you Alex Carlucci and Gustan Cho.

  Response from the owner

  Thank you Tom for sharing your experience with us. It was a great pleasure working with you through this Mortgage process. Congratulations to you and your family

• C

  Christine Drake
  5

  I was getting conflicting answers by other lenders and ran into Gustan Cho Associates online. Checked them out thoroughly because I was very leery of lenders. Gustan Cho Associates had Stellar reviews and were licensed. I contacted them on a Sunday and Gus took my application and said I was qualified and can close in 30 days or less depending on the appraisal. 25 days rolls around and I am now a homeowner. I highly recommend Gustan and team GCA Mortgage. I would not hesitate to use them again and refer friends and family

  Response from the owner

  Thank you Christine for sharing your experience with us. Means a lot.

• B

  Bianca Malek
  5

  I am very grateful for, and highly recommend, the mortgage services of GCA Mortgage. Mike Gracz was professional, well-informed, and a great communicator. He dealt expertly and efficiently with both routine matters and unexpected developments. I could not have asked for more. With my low credit score and a bankruptcy I've got a good rate and 30 days closing. Thank you again

  Response from the owner

  Thank you for your kind words.

• M

  Michael Gracz
  5

  As a loan officer who has variable income, I trusted the Gustan Cho Associates to assist me with my personal mortgage loan. For privacy reasons I decided to use their company (not my employer at the time) and the underwriting department used a logical approach to calculating my income. There no overlay platform made this process as easy as could be. I would highly recommend their team and look forward to using them when I purchase another home in the future.

  Response from the owner

  Congratulations Mike. It was my pleasure working on your file and thanks for your careful attention the whole Mortgage process went way smoother than I ever imagined. Enjoy the mountains of the Rocky Mountain state and let's meet up when you come to Chicago to visit.

• N

  Nicholas Favia
  5

  Gustan Cho Associates is a great mortgage company that is able to do home mortgages other lenders cannot do. I have been in the real estate and mortgage industry for many years and I went to Gustan Cho to see what the rates were on my home purchase in Naperville. Not only did he get me a very good rate but closed my loan in three weeks with no hiccups. Thanks Team Gustan Cho Associates.

  Response from the owner

  Thank you Nick for the kind words and sharing your experience with working with Alex Carlucci and our mortgage team. It was great working with you and Vanessa working on your loan. Thank you for always getting us conditions timely and helping us make our job run smoothly so we can close on time. Enjoy your new home and please keep in touch. Stop by the office if you are in the area. Have a great day 👍

• J

  Jennifer Aaron
  2

  This company is not a direct lender and cannot not deliver on it's promises. One the website it list no lender overlays but they are not a lender. The truth is they have relationships with lenders and investors and will attempt to shop your loan profile around until one accepts it. They completely wasted my time for months because the end decision is not in their control. However, Rhonda Butts is a phenomenal representative. If you're loan isn't complicated she is the one you would want working for your loan. However, the information on the site is just public information summed up. Don't be fooled! They can't do anything that most banks don't already do. Every underwriter is different.

  Response from the owner

  Jennifer, I am sorry for the way you feel. NEXA Mortgage is both a lender and mortgage brokers. However on the broker side, we have a wide lending network with wholesale lenders. Ronda, me, and the whole team is available 7 days a week. NEXA MORTGAGE is our broker division and AXEN Mortgage is the mortgage lender section.

• D

  Dino Hasapis
  5

  I am a realtor that found Gustan Cho Associates online. At first I was skeptical but after reading the raving reviews of Gustan Cho Associates, I decided to refer my homebuyer. I talked to Gustan Cho first and he had all the confidence in the world that him and his team can close my client's loan. Sure enough, the loan closed at a fair mortgage rate. Always accessible even on the weekends. First class lender.

  Response from the owner

  Thanks a million Dino for your trust and faith in me, Alex Carlucci and our team at Gustan Cho Associates. You are the best and very impressed on how you go above and beyond for your clients. We are always available 7 days a week if we can help you and your clients.

• A

  Allen
  1

  Ms. Michelle McCue, You should have pulled my credit back on 12/21 instead of ghosting me. None of what I relayed to you was accurate; Credit Karma and Credit Wise are absolute garbage. There were no issues with my credit, but that can be difficult for the average consumer to see and relay when dealing with what’s available to us. That’s why we rely on you, “the professionals”. I started working with Ken Stammer, and eventually Debbie Hood at American Financing when you disappeared and stopped replying to my TWO emails asking for guidance. Although it took 6 months, we just signed our closing documents on a 578k refinance yesterday with American Finance. 350ish mortgage, 200ish cash out. When people are looking for solutions that your company claims to offer, it is quite unprofessional to simply cut off communication when things get a little bit difficult. Thankfully there are professionals like Debbie Hood at American Finance willing to get their “hands dirty” and see things through. I would not recommend you, Michelle McCue, or Gustan Cho based on my experience. Respectfully, AG

• D

  Dennis Drake
  5

  Five plus stars for Team Gustan Cho Associates. Took my file after getting denied by Quicken and closed in 2 weeks. FHA appraisal transfered and the team worked 7 days and closed without any hiccups. Great 👍

  Response from the owner

  Thank you Dennis. It was a great pleasure working with you and your family.

• W

  William Hickey
  5

  Michelle McCue is a true professional. She went above and beyond to get us the financing we needed, while always keeping our best interests at the forefront of any negotiations. Michelle worked tirelessly to successfully fund our deal while meeting a very restrictive timeline. I look forward to working with her again.

  Response from the owner

  Thank you, William for sharing your experience with Michelle McCue. Michelle is a natural born leader and she still amazes me on how she can handle the volume of clients with a one to one personal attention. Every one of her borrowers are family to Michelle. I always see her work tiredlessly, 7 days a week, late evenings, weekends, and holidays. Michelle McCue is a role model within our team at Gustan Cho Associates, never ever complains, always has a positive attitude, and always strives to learn the new agency mortgage guidelines and new loan programs. Congratulations on your new home purchase.