Bank of America (with Drive-thru ATM) Pleasant Hill Rd, Duluth

Bank of America (with Drive-thru ATM) Reviews

• A

  Andrew Hannah
  1

  I've waited in bank lines before but this was ridiculous!!!!! Line of 15 people 1 cashier and managers standing around with pads servicing no one ? Over a hour wait to cash a Check? Absurdly slow service. And not the cashier fault at all!! You would think management would have at least one more cashier on a Monday the start of a business week? Wouldn't recommend going if in a time crunch are at all.

• M

  Michael Morton
  1

  Worst customer service. Apparently you have to consult with an account manager to simply cash a check if you dont have an account with them. Sure way to keep me from ever opening an account with Bank of America. "Policies and procedures change" BS. If you're going to make every person who tries to cash a check wait in another line to talk to an account manager against their will then you might as well stop offering check cashing services.

• J

  James !
  1

  This location deserves its average 1.8 star. It probably deserves a 1 star. It is hands down, no questions asked, without a doubt, proven many times, the leader in worst banking service ever. It is not a bad day they have. It is flat out poorly managed bank. Any moron can see they need tellers. I can't even begin to image how frazzled I would be if I had to work there. Fortunately I do not....

• J

  Jae Martin
  1

  They don't open till 10am and the drive thru teller is not open. Only BOA drive thru is not open. Only a few Bank of America branches are open. Bank of America needs to reopen. Trying to make a deposit for my elderly parents and I have to drive 15 min. Passing 2 other BOA branches and then wait in a huge line. Time to find a community bank.

• J

  Jagdish Parihar
  1

  Not sure what word will correctly describe the service at this bank location. I mean it’s useless and total waste of time. I went for notary and the notary lady one by one looked at the document and took 10 min to decide she will not notary because they do not notary these document. I went to UPS and got all docs notary in 5 min. Get out of sophisticated cubicle and and get to the ground reality of doing actual work.

• Y

  Yaoyi Xu
  1

  Bank of America will introduce you go to other banks for business！！！ This is the worst I have ever seen. Today my friend went to the bank of American in duluth to apply for a loan. The receptionist in the lobby said that we only have one customer in front of us, about 15 minutes. We probably waited for 20 minutes. When it was our turn, a banker told us there is another customer in front of us. We still have to wait. She said don't worry about loans. Even if Bank of America won't lend you, I can introduce other banks to you. What? Excuse me? I asked the receptionist, but the banker Impolitely interrupting my questioning and she was very rude. the banker not only did not apologize Instead told me that what I said now is useless. OK! Anyway，we went to other banks.

• V

  Vonna White
  3

  You guys should only have the drive through open that lady was in there coughing up a storm today y’all air is contaminated. Your putting your tellers at risk and the general public. My bank only has drive through open you should follow suit.

• A

  Aleksandr Glagolev
  1

  This place is just ridiculous - they set their own local rule not to let customers in and keep them outside when it is windy and only 40 degrees. My decision was to go to another place. It may be a time to change my bank as well..

• H

  Hanh Duong
  1

  This location is unorganized and understaffed. Current staff do not acknowledge to help you in less you're aggressive because other customers try to cut you all the time while they're waiting. I usually do all my banking online but today I need a notary and it's taken more than 45 mins.

• H

  Hamad Alsaher
  1

  I put one star but actually-0 Never help I went 3 times they told me you need appointments for assistance other location just walk in!

  Response from the owner

  Hi, I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam