Bank of America Financial Center Broadway, Jackson

Bank of America Financial Center Reviews

• J

  Jill Rothering
  1

  My daughter received her unemployment checks through your bank. She was told when she checked her balance the money was gone . She was told her information was changed by Mobil phone . Someone accessed her money as easy as calling your bank. What is up with that .. no identification was shown personally . She is very honest and upstanding customer has done everything right ! Never lost her card or giving any of her information out . Now who's responsible . Someone better make this right or I'm going public with this ! I don't think to many people will keep money in a bank that just gives their money away . This I promise people need to know this !!!!!!!!we work hard for the money we put in your business!thank you

  Response from the owner

  Hi, Jill. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message her name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^alma

• T

  Tyler
  1

  Set appointment two separate days now and both times they decided to close the branch down early(3 hours early), no phone call or notice; 45 min away. Get it together

  Response from the owner

  Hi, We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam

• G

  GEORGIA DESTEFANO (Yaya)
  5

  I've been associated with the Bank of America since I was born, 73 years ago. My family has been with the Bank of America for many years as well. I've only recently been doing business with the Jackson branch for the last two years. I'm treated with respect and curtesy and thank Debbie and the employees for their pleasant manner and work ethics. Thank you all.

• C

  Coralie Anckaer
  1

  Closed my account for no reason and now I wont have access to my money for weeks. Its my daughters birthday next week and now I'm completely screwed. This is the worst bank I've ever dealt with they were extremely unhelpful.

  Response from the owner

  Hello Coralie, our team would be happy to look at your specific situation. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. ^mark

• J

  Jennifer D.
  5

  Everyone here is very friendly. And yes, the Manager Debbie, does talk and visit with everyone, and knows them on a first name basis. That's what makes it great! That's very rare these days. She even asked my Son to bring in his Lego creation and visited with him, asking about the details. Very sweet lady and wonderful place to do banking.

• C

  Cat Hoffman
  5

  I was on a very tight schedule this morning so got to the bank a while before they opened so I would be first in line. The lady who I assume is the manager went above and beyond the norm and I was in and out faster than I had hoped. I've been banking here for decades and find the service to be excellent.

• N

  Nancy O'Neil
  1

  This bank’s manager, Debbie, is rude & discriminated against my husband & I. She refused to cash our BofA check because of “guidelines”. She made up said “guidelines” that customer service told us were BS & she walked away while talking with us. Very unprofessional & should be fired. Reporting her to Regional office & contacting my attorney to file a lawsuit for discrimination.

• J

  Julia POLAND
  5

  Tha Bank Manager Debbie is Really Rude. Evey time I go in there I go see Tammy and Debbie is rude to me because of it. I deal with Tammy and Tammy only shes the BEST

• D

  Denise Hunter
  1

  I don't bank at this bank. I do banking for my neighbor that can't get out. It is the worst bank every. Always one teller and the management stands around talking to people!!! Never ever will I bank there!!!!!!!

• J

  Jen H.
  4

  It's fine. I've only used the ATM.