Golden 1 Credit Union Industry Blvd, Jackson

Golden 1 Credit Union Reviews

• K

  KewlFox
  5

  Wonderful customer service, all staff have been very helpful, lines are a bit slow, but that's expected, being that this particular bank is smaller than many other banks. Overall very kind and helpful staff, been able to help even me (a young adult with no credit)

  Response from the owner

  Hi there! Thank you for taking the time to leave a review. We're happy our branch staff was able to assist you. For more resources, you can visit our Financial Wellness portal at: golden1.com/financial-wellness

• A

  Aaron Taylor
  5

  I had a GREAT experience with Steven recently at this branch. Very professional and courteous. Resolved my issue quickly and accurately. Keep up the excellent work!

• T

  Trace “Tres” Rankin
  1

  Went in for a notary. While waiting in unusually short line. A gentleman came in behind me and waited in line. He asked an associate, that appeared to be doing nothing, if he could help with car loan. Yes he said. Geez, kinda thought he should've asked me seeing as I had a bunch of papers in hand. So I asked woman that had done notary for me before if she could help. I believe she is manager. Told me to sign in on clipboard and wait for that other associate to help me. Waited 15 minutes so I asked the customer and associate if they'll be another 15-20 minutes and they said yes. That would make over a half hour. I did learn I can make an appointment. It's almost as hard.

• L

  Luke Harris
  5

  Steven and Zach are awesome, always get great customer service from these guys and my local G1 branch!

• A

  Agminate Man
  4

  Helpful, capable staff. Never had any problems banking here. More complex needs were handled with professionalism and accuracy.

• J

  James Winter
  1

  poor service by manager when trying to resolve an issue with my account, Steven was rude and condescending.

• T

  Taryn Burtlow
  5

  Does anyone know what their Covid-19 hours are or are the business hours the same?

• J

  James Stone
  5

  I love them best place to bank

• O

  Oisin McGuigan
  2

  Painfully slow lines and employees just chat all day with each other.

• H

  Hollie Hamilton
  5

  I sad that this location is closing.