Arvest Bank N Center St, Elkins

Arvest Bank Reviews

• B

  Birdy Bird
  1

  Went here yesterday to just use the ATM. Couldn't get any money. Receipt said nothing about insufficient funds or nothing. It did have a code 121. I tried twice to withdraw money, receipt said the same thing both times. I knew 100% that I had money, etc. Called the bank to ask why I couldn't get my money. Guy says that the 121 means nothing, that the ATM just spits out random numbers. He says he can help me if I give him my card number...first how you gonna give me money over the phone? Second, I don't bank with Arvest just trying to use the ATM. He says oh well he can't do nothing if I don't bank there. Ok. I go down the road to the ATM on Huntsville. Still an Arvest ATM and get my money with no problem. I get home and see on my card that I was charged $2.95 twice for the use of their ATM. For what??? I got no money. Nothing.

  Response from the owner

  We’re so sorry to hear about your experience at the ATM machine, and understand your frustration. We will make sure to pass this information to our local management team, and would like to connect you to a member of our local management team to provide assistance. Would you please send an email to [email protected] with your name and contact phone number?

• S

  Shelby Hinkle
  1

  They were very rude did not want to help me and the Robert gentleman behind the counter just kept saying this isn't like Walmart sorry if we can't help you unacceptable will never be back

  Response from the owner

  Hi Shelby, we always aim to deliver a great customer experience, so we would like to sincerely apologize for your recent visit to our Elkins branch. We are sorry to hear that you left the bank less than satisfied and we would like to do all that we can to make it right. Would you mind sending your contact information to [email protected] so that we can listen and learn more about your experience?

• c

  carol yeakley
  5

  Always has been helpful to me and my local business!

  Response from the owner

  Hi Carol, we're so glad that we have been able to help you and your small business! Thank you so much for your five-star review!

• J

  John Doe
  1

  If ya have 2 hours to waste in the drive thru, by all means, bank here.

  Response from the owner

  We’re sorry to hear that you feel this way and understand your frustrations. If you would let us, we would like to connect you to a member of local management to discuss more. Would you please send us your name and contact phone number to [email protected]?

• J

  Jet Mtn SSS
  5

  Nice and friendly. Ppl need to stop complaining and blaming your problems on someone else. Take responsibility for your own actions.

  Response from the owner

  Thank you so much for your five-star review!

• S

  Suann D.
  1

  Worst bank I have ever dealt with.. Not the Elkins branch, just Arvest in general. I will NEVER bank or do any sort of business with Arvest again.

  Response from the owner

  Suann D. - We’re so sorry to hear about this. We’d like to discuss it with you. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management follow up.

• N

  Nina Hansberry
  5

  Amazing local bank with amazing staff who always greet you by your name and with a smile!

• J

  Jak Jak
  1

  Incredible ripoff artists and rude as hell

  Response from the owner

  We're very sorry to hear that you feel this way, Jak. We would like the opportunity to connect you with a member of local management to listen and learn more about your experience. Would you please send us your name and contact phone number to [email protected]?