Arvest Bank Blue Ridge Blvd, Kansas City

Arvest Bank Reviews

• P

  Phantom JiuJitsu
  5

  Great customer service, employees are outstanding, excellent branch. Very clean lobby. They have a change machine and serve free popcorn and coffee. 5/5 would recommend this location to friends and family in the area.

  Response from the owner

  We're so happy to hear your amazing feedback! Thank you so much for the review and recommendation!

• M

  Melissa Smith
  1

  Lobby is closed. Made appointment to open an account, and came next day. They awkwardly asked for most of my information over the speaker which they could barley ahear. After that They had me park and Debbie comes out and is very angry for some reason. I felt as if I was a criminal and not a potential customer. She was very aggressive and uncomfortable to speak to. I though I’d be invited in, but no. They wanted to open an account from the PARKING LOT!!! This was a humiliating experience as Debbie made me feel stupid and yelled at me because “she has 3 employees out with COVID” as if it was my fault. I couldn’t take it anymore and finally left. I thought banks were more professional? Apparently not Arvest. Bank looks outdated and looks like it’s had better days. Calendars are not up to date and drive thru equipment looks like it’s falling apart. Will never bank here.

  Response from the owner

  Hi Melissa, we are very sorry to hear that you are unhappy with your experience. We would like to listen and learn more. Would you please send your contact information to [email protected]?

• T

  The Wiseguys TCG
  5

  Greg farley here - Great group of people who serve everyone fully, wholely, promptly and responsibly even during this pandemic. Couldn't rate them higher than 5 !

  Response from the owner

  Hi Greg, thank you so much for your five-star review and for being a part of the Arvest family!

• J

  Josh Thomson
  3

  The location in South KC has problems. The staff aren't very welcoming or friendly. The one in Belton has incredible staff that couldn't possibly be nicer. Could use more atm locations overall.

  Response from the owner

  Josh Thomson - Thank you for your review. Please email [email protected] and tell us about your experience – we’d like to hear more!

• P

  Patricia Rose Brink
  1

  I did email and received call and was told the same thing. " That is our policy". So why did you ask me to contact this place again? Patricia True to par, Walk into this bank on Blue Ridge and still the worst customer service. 1 teller working 2 standing talking to each other. 2 customers behind me, no cars in drive through, 2 tellers by window. Not greeted with any smile, just “ can I help you. I’ve had an account since they’ve opened and had a receipt for change count, signed my name and she still took another 3 mind to look me up. Congratulations triple star for Lack of customer service

  Response from the owner

  Patricia Rose Brink We’re so sorry to see this. We’d like to discuss what happened. Please email [email protected] with your phone number or call us at (866) 952-9523 so we can have local management contact you.

• S

  Stacilanae Randall
  5

  Great customer service...never a long wait!