Amscot - The Money Superstore E Gulf To Lake Hwy, Inverness

Amscot - The Money Superstore Reviews

• D

  Donald Collins
  1

  This was my first visit to this location and my last .ASHLEY the manager as what was told to me by her was very rude she rolled her eyes back and was very short with me. I ask for somebody else to help me and a male gentleman walk over looked at me and told me I needed to leave the store. As I was packing up all my material they then turn on the alarm on me which then sends notice to the police. I’m 53years old /handicap /and have a 4wheel walker.It took me about an hour to stop shaking. I went to Walmart and finished my business with in ten minutes.and they where very pleasant and helpful…I will never go back to Inverness location again…

  Response from the owner

  Thank you for your feedback. Please know this feedback has been addressed with our associates and we hope to see you again. If you would like to discuss further, please call us at 1-800-801-4444.

• A

  Aaron Johnson
  1

  Why is it you choose,"CHOOSE"to work in a customer based job but when a customer comes in to do exactly what"Amscot"is their for this redhead,nasty,unprofessional lady comes at you with all here hate and 1 can only assume she is NOT HAPPY WITH HER LIFE,JOB CHOICES"..shley,that's not our/customers problem and when you get done spewing out all your life's problems on us you just call over the other nasty,unprofessional guy to step in... Act accordingly,or find something you can work from home and not face the public.. Go elsewhere to cash checks,they steal money they don't work for.. Lets get this location shutdown or new people in their..period

  Response from the owner

  Thank you for your feedback! We are sorry to hear you had a bad experience with us and we can't wait for you to meet the new management team at the store! Thanks again for choosing Amscot!

• t

  tele tubbies
  2

  I've been here several times. Never had a real problem but the last two visits weren't pleasent. I was assisted by a female and another time by a male employee in white shirts. I'm assuming these are the supervisors/managers if the store. Not friendly at all. I felt like I'm bothering them. Strongly thinking about taking my business somewhere else.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• T

  Theresa Barreto
  1

  Ashley has been extremely rude every single time we have gone in. Seems like she’s always hating her job. Doesn’t make you feel welcome and more like an inconvenience. I’d rather drive to the Ocala office before I go there.

  Response from the owner

  Thank you for your feedback. We apologize you had a bad experience with us. If you would like to discuss further, please give us a call at 1-800-801-4444 so we can assist in resolving your concerns.

• J

  Jackie Barnes
  1

  Wow. I just called cand the lady on the pgone was extremely rude! Didn't want to aasist at all. Had to ask her 3 times to look up my information and she finally did with a huge sigh of frustration. Will not be using this branch! Called the one in ocala and they were much more helpful. Would drive the extra distance to avoid the absolute lack of professionalism found at the inverness location. My advise is to call before you go and see for yourself.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• R

  Rob Taylor
  1

  After trying to cash my check i was told they couldn't cash a cashier's check from a bank. I left and went to Kwik Cash Inverness and they had NO PROBLEM cashing my check. Called the bank and verified, unlike AMSCOT. DO NOT RECOMMEND WASTING YOUR TIME HERE!.

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• M

  Mandy Mack
  1

  I've gone every week for a few months now to cash my check until I was able to take time off to open a bank account. They have 2 friendly people the rest of them treat me like I'm a criminal or highly suspicious. They question me every week for something new. They apparently don't appreciate repeat customers. I recommend you go somewhere else. I wouldn't even give one star but I had to in order to post this comment.

  Response from the owner

  Thank you for bringing this to our attention! Our customers mean everything to us, and we pride ourselves on delivering the kind of customer care and attentiveness Amscot has become known for. Please call our customer care line at 1-800-333-6130, so that we can learn more about your recent visit and take the right steps to ensure your next Amscot visit is a great one.

• R

  R Rivera
  1

  Amscot fraudulently stole $75.00 off the Western Union Wire System that I sent to my daughter. My daughter was suddenly left homeless and had no place to go and no food or money. I wired her through Western Union enough money to cover a hotel room and food until the next day. The Manager Matt at this location had her sign to receive the money transfer and then took the $75.00 and said she owed Amscot from 4 years ago from an Amscot loan. He then gave her a receipt for the money he took. I contacted Western Union and they are having to refund our money in full but not for days. My daughter is disabled by law and was left homeless with no way to buy even a drink. It is illegal to have someone sign a form stating they received money and then take it for their own use. It is considered fraud and punishable by law. It is theft to take someones money without them consenting. This was my hard earned money that I trusted to Western Union and they / he Matt Stole it. I am seeking attorneys fees , prosecution of the employee and a lawsuit for direct emotional distress to my disabled daughter who was left on the streets for 24 hours until family could get to her. This is not the way to treat customers and they had no right regardless of what transpired 4 years prior. The Americans with Disabilities Act was violated and Western Union should remove their right to represent them in wire transfer. I am seeking Media attention and coverage from local news channels and will stop them from stealing money from others. BEWARE.

• i

  ipawdmaster
  1

  Absolutely hate this place everytime I go in there every employee makes me feel like I'm a inconvenience especially charles extremely rude they also gave me a fake 100 dollar bill and i didn't notice untill i got home to put my money in my safe called them up and they said there is nothing they could do about it because I already walked out with it and charles was who i spoke with on the phone and he told me to try and spend it somewhere I can not stand this place anymore I use to come here for years but this was the last straw not to mention this place is the most expensive place to cash a check out of anywhere you could go amscot you need to fire charles and that rude nasty girl ashley as well all of them at this location hate there life hate there job and they take it out on the customer

  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

• R

  Russ J
  5

  I’ve never had a problem with this location. I’ve never had anyone give me a hard time and we get free tootsie rolls. Most of the negative comments on here look self inflicted. I’m happy to have access to this type of service during the down times.