Alaska USA Federal Credit Union Hwy, Edmonds

Alaska USA Federal Credit Union Reviews

• J

  John Guihan
  5

  I found the Harley I had been looking for, Being a 2010, most credit unions would not financial it, The ones that would wanted 13% interest even though I have good credit. Alaska federal not only financed it, but did so for 4.75% I cant really say enough good about Aladka federal, Strongly recommend them for your financing needs!

  Response from the owner

  We're so happy to hear that, John! Congratulations on the purchase of your Harley. 🙂

• A

  Alan
  1

  I have my auto loan financed through them, but they put my payment due date at the very beginning of the month. I pay rent and so it’s very difficult to come with my car payment in just 3 days. I called them to change the date and they were going to charge me interest in order to do so. This is bogus. Way to work with your customers instead of trying to screw them over and trying to squeeze more money out of them....

  Response from the owner

  Hi Alan, we’re sorry to hear that we did not meet your expectations. Our auto loans accrue interest daily, which means that changing your payment due date will affect the amount of interest you pay in the month you change it. If you would like to change your payment due date, our Member Service Center can assist you over the phone at 800-525-9094.

• N

  Naby- L.
  5

  Thank you for excellent customer service. Thank you James!

  Response from the owner

  Hi Naby, we're so happy to hear that, James will appreciate it too when we tell them!

• B

  B. Whyit
  1

  Not an actual credit union. Minimum $3 ATM fee like the corporate banks, even if you are a credit union member.

  Response from the owner

  Thank you for updating your review with additional information. As a member, you should not be charged an ATM surcharge fee so long as you are using an Alaska USA ATM, an Allpoint ATM, or any other surcharge-free third-party ATM. That being said, you may be prompted to accept a surcharge at an Allpoint ATM. You should proceed with the transaction—you will not be charged a surcharge fee. For a complete map of surcharge-free ATM locations, please visit alaskausa.org/service/atms.asp#ATMs. If you believe you were charged an ATM surcharge fee by mistake, please contact our Member Service Center at 800-525-9094 or [email protected].

• T

  Tony M
  5

  Convenient, friendly service, open seven days a week - I'm very satisfied with Alaska USA, and their rates are awesome.

• A

  Andy Cieslak
  5

  Friendly and knowledgeable personnel. Awesome and convenient location. Very happy with the service.