Advance America Beach Blvd, Jacksonville

Advance America Reviews

• J

  Jay Mac
  5

  Employee Jennifer was amazing and very clear of my options. Very straight forward transaction. 5 stars ⭐️

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• L

  Lacey Goodrich
  5

  Christina went above and beyond today to help me. Been going here for years and no one ever let me know I could do an installment loan, 5 stars.

  Response from the owner

  - Your business is important to us, thank you for your review of our Jacksonville location!

• E

  Erick Ortiz
  1

  This place is never open. There’s a sign that says it’s closed until 2:05pm ? It is now 2:30pm and it is still closed. They should close this place down or find new management.

  Response from the owner

  - Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• K

  Keith Johnson
  5

  Chantel is extremely professional. She has a great personality. She gave me great service! The minute I walked in she addressed me by name and that made me feel welcome. Chantel has great character and I recommend you all to come visit with her.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• J

  John Pickarski
  5

  Ms Feleceia is amazing.. she made the process smooth and easy. They could use 10 more employees just like her. Thanks for everything Advance!!!

• A

  Angela McKinley
  5

  I am so impressed with the level of service and the superior customer service that is provided at this location by the manager, Chelsie. She is very knowledgeable and has always been very helpful. She really cares about her customers and it shows! She is always warm and friendly and maintains her composure no matter how busy it can get! She keeps the line moving quickly due to being so efficient but never rushes anyone and ensures everybody has all questions answered and needs met. She makes customers feel special by remembering names and building rapport with everybody! She goes above and beyond especially when she helped me calm my young son down one day when he was throwing a tantrum. She even took the time to put a little goodie bag together to entertain him while I conducted business which he loved! I am so grateful for her kindness and patience and it meant so much to me! Rarely do you find people who care enough to take the time to do something so thoughtful these days. I refuse to go anywhere else because I trust her to make every visit a good one!

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• J

  Julie Billings
  5

  Carline is absolutely wonderful she is always very upbeat and friendly. She is always willing to help you and has the biggest smile to greet all of her customers I would recommend her for any services needed

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• A

  Ashley McCray
  5

  Carline is very knowledgeable and helpful when it comes to borrowing and paying back the loans efficiently and responsibly. Ever since she's started there the process has been a lot faster with valuable customer service. I met one of the new representatives who I trust will be just as helpful. This is the only Advance America that I will go to.

  Response from the owner

  Thank you for your response and comments regarding our services. We appreciate your business!

• K

  Kelle Mcmillan
  5

  Rey provided outstanding customer service to me. She went above and beyond to help me with a complex transfer. Even though it was nearly closing time she was professional and knowledgeable. I will come back to Advance America because of people like her.

  Response from the owner

  Kelle - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• C

  Chandler Frazier
  5

  Jennifer is a very hardworking and polite worker . I was nothing but treated with respect and left satisfied . I recommend her all the way .

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!