Advance America Blanding Blvd, Jacksonville

Advance America Reviews

• k

  kennesha bacon
  5

  Shemeika was very helpful. Great customer service, Quick and easy experience. I would recommend 100%

  Response from the owner

  - Your business is important to us, thank you for your review of our Jacksonville location!

• H

  Hilda Estronza
  5

  They have no idea the help they have given me. Very very Professional.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• r

  rob sweat
  5

  Desiree the Manager, is GREAT and has a great staff too! Everyone in the location is nice and courteous, efficient, and very welcoming. I’ve worked with Desiree at another location, and just happened into this location once, and was pleasantly surprised to find she was transferred here! Very little waiting, if any, and very helpful. I would recommend this location to anyone. All the staff are courteous and efficient in helping with unforeseen financial needs. Would highly recommend A++++

  Response from the owner

  - We were so excited to receive this review for our Jacksonville location and are glad we could provide the loan you needed. Have a great day!

• G

  Greston Padmore
  5

  Shemeika was great. Very nice and professional. She made the process very easy and understandable.

  Response from the owner

  - Your business is important to us, thank you for your review of our Jacksonville location!

• S

  Sara Parks
  5

  When faced with a financial need that requires fast cash, I definitely recommend coming to Advance America. The process is quick and painless. Shemeika was extremely helpful and understanding with our situation, and worked very hard to meet our needs. She was courteous and professional and had a great attitude! We need more people like her in a customer service roll, because she is one of the best I've encountered. You are very lucky to have her as an employee.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• T

  Thomas Colwater
  5

  Was extremely nervous because I’ve never gotten money like this before. Was helped by a lovely lady named Toi. Very professional and experienced. She calmed me down and walked me through what I needed to do. Overall, very satisfied.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• O

  Ossie Marshall
  5

  Excellent customer service experience! From the beginning I was greeted by Desiree with a huge smile behind her mask! From the parking lot looking in, it seemed as if she was overwhelmed with several customers in the store and only her at the time. However, the calmness on the inside said different. As I waited for service I noticed how knowledgeable she was about the services offered, and how thorough she was at explaining these services to the customer she was assisting; so much that I knew what I needed before it was my turn in line. Then, when it was time to make my payment I spoke with Shamika over the phone. There was a mixup with my pay dates(because of small mistake on my end) and she resolved it over the phone within a matter of seconds. I was finally able to meet her face-to-face and, well... in today’s world customer service is the main thing that separates companies from their competitors, and they’re definitely doing things the right way. Personality can’t be taught!!!! She gives the place a family feel.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• D

  Desiree Lozeau
  5

  Desiree and Shemeika are wonderful! They are always so friendly and professional and are always beyond helpful. I would highly recommend this location to anyone looking to do a short term loan.

  Response from the owner

  - Thank you for your feedback regarding our loan and money services. Our Jacksonville location appreciates your business!

• E

  Edward Duncan
  5

  Shemeika Williams was very helpful very professional and she had me in and out in no time..ask for shemeika Williams she will take care you and get you the money you need

  Response from the owner

  - Your business is important to us, thank you for your review of our Jacksonville location!

• T

  Tichadavid Wilson
  5

  As soon as I walked through the door they greeted me with positive vibes.The ladies took care of my needs as quickly as they could and always had a smile on their faces thank you

  Response from the owner

  - Your business is important to us, thank you for your review of our Jacksonville location!