Advance America Delta Fair Blvd, Antioch

Advance America Reviews

• B

  Barbara McDonald
  5

  Danielle is always so kind and helpful I enjoy doing business with Advance America!

  Response from the owner

  - Your business is important to us, thank you for your review of our Antioch location!

• D

  Dyane Randle
  5

  Two-amazingly-beautiful-Young-Women, Christina and Mya at the Suisun City’s facility were SOOOOOO amazing!!! I called first before I went in and it was Christina’s great-customer-service voice that helped me on my decision to go in! Christina and Mya should teach a class on, How to have great customer-service, to everyone!!!! Thank You Christina and Mya!

  Response from the owner

  Dyane Thank you for your positive review. Based on your review, it appears that this review was intended for our store in Suisun City instead of this store in Contra Costa. If you have time, could you submit this review for Suisun store instead? If not, no problem at all. We strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great weekend. https://www.google.com/search?gs_ssp=eJwFwUEKgCAQAEC61gu6eemsW66KT-gXy6YhkUSi-fxmxkmeEpr5ngu1GvyiulMOAWkzwIDBWK96jJotrMERIVvGfaajUeYg6A5vYhKlplKzYPoBdKcX8w&q=advance+america+suisun+ca&rlz=1C1GCEA_enUS916US916&oq=advance+aemrica+suisu&aqs=chrome.1.69i57j46i13i175i199.4839j1j7&sourceid=chrome&ie=UTF-8#lrd=0x808515a361c15e67:0xff4c712e8aa5c7c5,3,,,

• B

  Brenda Smith
  5

  I’ve been in a few payday loan places and this place has the best Customer Service! The day I went, I think Maria and Diamond where there, they where really busy, but where really helpful. Maria, helped me with my loan, and offered and explained to me my options with patience and knowledge. Thank You girls!

• H

  Hanna Cowles
  1

  * I agree with the below comment 100% stating Maria was rude and incompetent to say the least. And this is coming from someone who did get approved for the title loan. Con Artists or just terrible people im not too sure yet, but there is no worse experience at a place that deals with your money and should be professional, than when they royally mess up, due to an inexperienced employee with the lack of knowledge in the work they are doing, and then cannot fix it despite your endless patience and understanding... except for con artists of course. Please do yourself a favor and go anywhere but here unless you want to go to the ends of the earth and back to try to sort their mistakes out only to be told its a dead end and figure it out yourself. Of all the check cashing places i have ever been to, this experience with this particular Advance America really sucked the seratonin out of me and their mistake remains unresolved.

  Response from the owner

  Hanna - Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

• k

  kearie
  1

  We came in last week in hopes to get a title loan. We encountered employee maria who was very rude, didn’t provide great customer service. She brushed us as if our business was not good enough or she did not wanna be at work. When I asked who the supervisor was she said she was and acted as if she did not speak English. I found this very upsetting as I left and took my business to fast auto where I was treated with care. Maria does not deserve to be a supervisor.

• G

  Gerald Thorne
  5

  Great place to do business. Adriana helped me with all of my questions and was very knowledgeable without being pushy. Would recommend any of my friends in need of short or long term loan assistance.

• K

  Kenyana Williams
  5

  I absolutely love all the workers at the Antioch location. I have been going there for years now. They are ALWAYS friendly. Thanks guys for being you

  Response from the owner

  Kenyana - Thank you for your feedback regarding our loan and money services. Our Antioch location appreciates your business!

• E

  Emily Moncada
  5

  Maria is the best and always willing to help. Honestly my favorite location

  Response from the owner

  - Your business is important to us, thank you for your review of our Antioch location!

• C

  Charlene Brooks
  1

  The person helping was nice no problem with staff it was that dam computer it was slow it was incompetent had to do task two to three times before computer recognize command not good experience plus i had appointment in oakland in 45 minutes i made it on time it's just your computer irritated me

  Response from the owner

  Charlene - Advance America values its customers and we will have someone personally contact you to discuss further.

• A

  Ashley Bonds
  4

  My Finance went in to this location yesterday and got amazing customer service from MARK. Thank you so much , its hard to find good service these days