ACE Cash Express W San Marcos Blvd, San Marcos

ACE Cash Express Reviews

• J

  Jonathan Palafox
  5

  I went into this location and the customer service was 10 times better than Riverside County. Lily M. Was very kind and courteous, cashed my check quickly with zero hassle! Keep up the good work Lily!

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Jonathan! Thank you for being our consumer and for telling us about your positive experience at our store in San Marcos. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• N

  Nicolas Coffman
  5

  My partner, Caleb, has been cashing his paychecks with Yasmin (Esmerelda). He is SOOOOO happy with how sweet, professional, and genuine she has been that he begged me to write a good review. I'm just going to mention that he NEVER asks me to write reviews, so this is really worth 10 stars. She remembered his name by the 2nd time he came in, 2 weeks after the first time they met. I went in with him one day to try and get a payday loan and she was so sweet, kind, and helpful and although we were unable to meet the requirements for the loan, she exhausted every possible option, staying open about 20 minutes late just to help us. As we walked in, there was a homeless man in there who clearly had some mental issues, yelling at her to from the front door to "contact the guys upstairs to say that I needed more than $250" etc etc. Yasmin was soo sweet to him and yet final in her words to pleasantly get him to move on. She then apologized to us for his outbursts and explained that he was a regular customer in a genuine tone that showed she really cares about EVERY. SINGLE. CUSTOMER. She handled the situation like a PRO! This place is amazing and I've been in and out of cashing checks here for years. Yasmin definitely makes this place amazing and I hope she gets a raise and a promotion!! Ah-Maze-Zing!!! THANK YOU YASMIN!!!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our service. Thank you for being a loyal consumer, Nicolas. Come back and visit our ACE store at 500 W San Marcos Blvd Ste 101 soon!

• c

  christina hopkins
  5

  I don't know why my review said only two stars I meant to put five plus five Esmeralda was wonderful she was super kind and thorough she was smiling the whole time explain the whole process to me was super patient

  Response from the owner

  Hi christina, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• G

  Griselda Rodriguez
  5

  Super friendly staff! The 2 ladies L. and Y. were committed to great customer service, and offered great insight of their loans. Very pleased customer! This was at the San Marcos location. Thank you!

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Griselda! This is the feedback that we love to hear. Please come back to visit our associates at 500 W San Marcos Blvd Ste 101 for check cashing or money transfers soon!

• K

  Kura Medina
  5

  Stopped by today and was impressed with the customer service. Lissette helped me with some of my concerns regarding a loan.

  Response from the owner

  We’re glad that we could help you ACE the day, Kura! Thank you for being our consumer and for telling us about your positive experience at our store in San Marcos.

• J

  Joe Corral
  5

  Really good place nice employees! I really Recommend this place. Fast and easy!!

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Joe! We value and appreciate you for being an ACE consumer.

• s

  summer braham
  5

  The Girl behind the glass window is ALWAYS!!!!!!!!!! Professional, kind, friendly and eager to assist with your needs. She Honestly looks out for your best interest in monthly transactions..

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, summer! This is the feedback that we love to hear. Please come back to visit our associates at 500 W San Marcos Blvd Ste 101 for check cashing or money transfers soon!

• P

  Pedro Varona
  5

  Will be back to this store for sure great service and helped me out with a lot of trouble Yasmin is always providing amazing customer service!

  Response from the owner

  Pedro, thank you so much for taking the time to share this feedback with us. We're happy to hear that you had a great experience at our store in San Marcos. Please visit us again soon!

• E

  Elizabeth Molina
  5

  Yasmín is always very helpful and willing to assist. Her friendly demeanor is what always brings me back

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 500 W San Marcos Blvd Ste 101! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• A

  Aryana Dominguez
  5

  Went in today for a transaction and Yasmine was so nice and helpful ! She made the process so much easier and her customer service was outstanding. Will definitely come back to this location again after this first great experience!

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Aryana! This is the feedback that we love to hear. Please come back to visit our associates at 500 W San Marcos Blvd Ste 101 for check cashing or money transfers soon!