ACE Cash Express Se Division St, Portland

ACE Cash Express Reviews

• B

  Brandy Bunker
  5

  Janneth is the absolute best in customer service and I work in customer service. She is kind, accommodating, and speedy. She always treats everyone with respect and if I ever have any questions, she will find an answer if she doesn't already know the answer. Keep her 😊

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Brandy! This is the feedback that we love to hear. Please come back to visit our associates at 16502 SE Division St Ste H soon!

• L

  Lesiii
  5

  This was my first time going to Ace for a loan and I think it’s say to say they have exceptional customer service. Mary and Janneth were at the window to help me with whatever I needed. I can definitely see myself coming back thanks to them!

  Response from the owner

  We’re glad that we could help you ACE the day, Lesiii! Thank you for being our consumer and for telling us about your positive experience at our store in Portland.

• M

  Maymay Stephen
  5

  I was very pleased with the service. She was very helpful and kind as well as quick and attentive. I will gladly use and recommended this service again. I believe her name was Janet.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 16502 SE Division St Ste H! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• c

  crystal cressy
  5

  Janneth is always amazing and friendly. She has been working here for as long as I can remember and has always given me a positive experience.

  Response from the owner

  Hi crystal, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget, we offer money orders and bill pay services, too.

• J

  Jessie Lara
  5

  Destiny and Mary were super awesome! They are always smiling and are excited to give excellent quality service!!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our service. Thank you for being a loyal consumer, Jessie. Come back and visit our ACE store at 16502 SE Division St Ste H soon!

• C

  Christopher Hill
  5

  I can't begin to tell you how much I was impressed with this branch and especially the young lady named Janneth ( hard to tell if she was young, she wore her mask and after greeting everyone that came through the door made sure they were masked ). I had tried getting a small loan at a couple of other places but was denied because they were too busy to put in the extra effort it would take. It was my first time at Ace Cash Express; and as soon as I walked in the door and saw Janneth I knew this was the place. It's a Friday she is with one other girl she is training . She was filing out a new customer packet for me, on the phone answering questions helping the new girl with her customer and still found time to get on the phone with what had to have been the main office to stand up for a man who's check was denied; saying how he is a regular customer and he always pays on time. Next thing you know he has a smile on his face walking out the door with his money. Now it was my turn she could see this was going to take a minute, people are walking through the door she is telling everyone " welcome to Ace be right with you ". Now I start smiling, then a bigger smile when she said "we can do something for you". You could see even With the mask on she was happy and smiling. Can't wait to go back and pay back my loan. Did I just say that.

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Christopher! Thank you for being our consumer and for telling us about your positive experience at our store in Portland. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• S

  Shy Guy
  5

  Great first experience thanks to janneth and her amazing ability to train and take on multiple guest at one time👏🏾👏🏾👏🏾

  Response from the owner

  Thanks so much for taking the time to leave us this review about your experience, Shy. Please come back to visit our associates at 16502 SE Division St Ste H soon! We would love to tell you about the money transfer services we offer, too.

• S

  Samantha Hoffman
  5

  When I walked into the Ace on Division I was thinking it was going to be another sorry can't help you again but to my surprise a nice lady named Mary went above and beyond her duty to help me get my check cashed ND set up with a new fire account we need more people like Her.ThNk you .are more going above and beyond d

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 16502 SE Division St Ste H! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• S

  Sonny Rimod
  5

  I have been a customer for years now at this specific location. Janneth has been so helpful and kind each time I go in. Even if there are long lines, she manages to keep a calm and professional environment.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Sonny! This is the feedback that we love to hear. Please come back to visit our associates at 16502 SE Division St Ste H for check cashing or money transfers soon!

• s

  shakedown street
  1

  they do not do loans to uber drivers anymore unless you have your tax statements but then ask for a recent bank printout this place is terrible

  Response from the owner

  Thank you for your feedback, shakedown. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!