ACE Cash Express Se Powell Blvd, Portland

ACE Cash Express Reviews

• G

  Gratefully Fearless
  5

  Always great customer service from everyone who I have ever interacted with here. Great people! Kristina helped me today and she is a rock star! Very kind, professional, and efficient as she quickly processed my loan.

  Response from the owner

  We’re glad that we could help you ACE the day, Gratefully! Thank you for being our consumer and for telling us about your positive experience at our store in Portland.

• J

  John Newton
  1

  If you want to find yourself on the verge of coming unhinged then I'd strongly encourage a visit to this lovely circus show, if you can even call it that. No one knows what there doing, there more concerned about signing you up for there company prepaid checking account then the actual reason you visited the circus. I have seen the show several times now each time I ask my self why? Call me crazy but when I go to cash a check and leave with a fraction of the amount in cash, and a truck load of money orders, which mind you, ( none of there other stores will cash) is back to looking for a place to cash a money order now but hey they got there fee so all is golden under the big top. I would rather stay home and have a root canal performed in the middle of a stampede then ever see this circus show again. cheers. and a little insight for the fraudulent 5 stars, they offer you a discounted cashing fee if you rate 5 stars....god what ppl will do for a ....well cent. wwjd

  Response from the owner

  Thank you for your feedback, John. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!

• H

  Heather Torgerson
  1

  Not even worth a star….worst customer experience ever…my bf returned to give them another shot after the disrespect he received the first time only to have the police called for a false accusation of attempting to cash a fake check which happened to be a payroll check mind you after the male verified everything the first time and already having setup an account the first time….after admitting the check was indeed real to the police than stated “ we have the right to refuse service” after having marked up the check so he would have been unable to cash anywhere else….than charging an extra fee on top of it and tell him he can’t even get all cash has to load some on a card and if it’s not there card there’s an extra fee….yet the company advertises being able to give large amounts in cash….who has that much hate to cause unnecessary drama for someone….would never give them my business again

  Response from the owner

  Heather, we sincerely apologize about your recent experience at our ACE store in Portland. If possible, we would love an opportunity to make things right. Please email us at [email protected], so the Regional Vice President can discuss your feedback further. Thank you for being an ACE consumer!

• J

  Jodie Hale
  5

  Avery is a rock star! Seriously! He helped me when I had a horrible situation with a money order mess up and he was able to get it fixed and save me a very stressful situation. I will be back especially because of him and how helpful he was. Thank you AVERY!

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 2929 SE Powell Blvd! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• F

  Fantasia Lewis
  5

  Kristina helped me today and she was patient, amazing and did all she could to help me get in and out. She talked me through the process of what she was doing and apologized for the dely.

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 2929 SE Powell Blvd, it’s our pleasure to serve you!

• B

  Bobcat 2042
  5

  Quick and efficient service at this store, Kristina was friendly and got everything processed, and I was out in 5 minutes, thank you!

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 2929 SE Powell Blvd! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• K

  Kayleen “Flawless” Kresky
  5

  I'm new to the city and they are the ONLY place I can find that will deposit to my credit union. They are always quick, kind, and professional.

  Response from the owner

  We’re glad that we could help you ACE the day, Kayleen! Thank you for being our consumer and for telling us about your positive experience at our store in Portland.

• T

  Tru Stark
  5

  The agent Luz that assisted me was friendly and helped me out with a delicate situation cashing checks that had my birth name on them. As I am Trans and have changed my name legally, I had many places not find a work around to get my checks cashed but Luz did it in a timely manor and made me feel important as a customer. She is one of the good ones. I highly recommend you go see her for all you check cashing needs

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Tru! This is the feedback that we love to hear. Please come back to visit our associates at 2929 SE Powell Blvd for check cashing or money transfers soon!

• J

  Joseph Crown
  5

  Kristina was super friendly and funny! I enjoyed my visit wonderfully!

  Response from the owner

  Thank you so much for taking the time to leave us this kind review, Joseph! We value and appreciate you for being an ACE consumer.

• R

  Richard Ferguson
  4

  Had my picture on file more updated and easier to get at all locations not just one I was any Rock and hearts but no id cuz it buded down in our house fire

  Response from the owner

  Richard, thank you for your review and for visiting our store at 2929 SE Powell Blvd! We strive to provide a 5-star experience to every consumer, so please let us know how we can improve your next visit. We appreciate you for choosing ACE!