ACE Cash Express Knox Abbott Dr, West Columbia

ACE Cash Express Reviews

• e

  elijah muhammad
  5

  Yasmin was great help and gave me good conversation while I cashed my check. She spoke when I came in and made me feel like a loyal customer.

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, elijah! Thank you for being our consumer and for telling us about your positive experience at our store in West Columbia. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• H

  Heidi Davis
  5

  Toni is the most kind professional employee I have ever met at any of your stores. I was having a terrible day and her kind words and the great service went above and beyond what I expected. Thank you.

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Heidi! This is the feedback that we love to hear. Please come back to visit our associates at 1420 Knox Abbott Dr soon!

• A

  Amber Roberson
  5

  Ms. Toni was super friendly and was multitasking as she helped and maintained her conference call all with a smile. Pleasant and efficient experience.

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 1420 Knox Abbott Dr! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• K

  Kenneth Miller
  5

  Toni is a very sweet person. She is always outstanding with her customer service. Stop by and see her. She will help you with no issues.

  Response from the owner

  Thanks so much for taking the time to leave us this review about your experience, Kenneth. Please come back to visit our associates at 1420 Knox Abbott Dr soon! We would love to tell you about the money transfer services we offer, too.

• C

  Crystal Sigler
  5

  I came in to cash a difficult check! I recently got married and my check was in my maiden name but I brought all the proof that I was the same person as the check. They were extremely nice and so helpful! Thank you so much for the help I truly appreciate it ☺️

  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 1420 Knox Abbott Dr! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• G

  George Scott
  5

  I would like to give a nothing but my thanks and appreciation to Kieara from Ace Cash Express on Knox Abbott Dr. Promised to do what she could to help me get a check cashed and she did exactly what she said. “Thank you so much Kieara”

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 1420 Knox Abbott Dr, it’s our pleasure to serve you!

• Y

  Young Ghost
  5

  Jasmine qas very helpful and made my experience very pleasant. When no one else could cash my xheck she xame through in the clutch!!! Ty Jasmine for your great service!

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Young! Thank you for being our consumer and for telling us about your positive experience at our store in West Columbia. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• J

  Julie Joyner
  5

  Tony at this location is phenomenal! She was incredibly friendly super helpful patient and just had outstanding customer service. It is no wonder that she is actually the manager at this location and I would hope that she would be offered the chance to train other employees and other managers in any new branch that was opening for this establishment. My experience was standalone unbelievably outstanding and positive. However it was more so exemplary compared to the experience I had literally just had at a check n go on sunset boulevard. A very rude employee who advised me they did not offer check cashing services and was further extremely rude when I suggested maybe corporate office should fix that on their website. Ironic how she could be so nasty after I patiently waited for her to finish her phone call that was not business related yet she felt the need to be unprofessional and not a positive let alone proper representative of her employer. So Tony thank you for helping me today and I hope that higher-ups as well as the corporate office see this review and recognize you for the amazing job you do and employee that you are.

  Response from the owner

  Hi Julie, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 1420 Knox Abbott Dr again soon – we’re here to help!

• S

  Sophia Collins
  5

  Yasmin was polite and helpful with cashing my check and setting up my account. I’ve been coming here for sometime and she was by far the best great attitude and smile lovely

  Response from the owner

  We’re glad that we could help you ACE the day with your check cashing, Sophia! Thank you for being our consumer and for telling us about your positive experience at our store in West Columbia. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

• B

  Brooke Patterson
  5

  Toni was such a pleasant person. She provided excellent customer service and assisted us with our check . Thanks

  Response from the owner

  We can’t thank you enough for being an ACE Cash Express consumer. On behalf of the team at 1420 Knox Abbott Dr, it’s our pleasure to serve you!