ACE Cash Express E Monument St, Baltimore

ACE Cash Express Reviews

• S

  Samantha Meekins
  5

  I have dealt with ACE CASH EXPTESS before when I was in Georgia my hometown always have a great experience with them and I would recommend family and friends... Thanks for all the hard work you've company put in by making my experience great experience....😁😁😁🥰🥰🥰🤗🤗🤗

  Response from the owner

  We’re glad that we could help you ACE the day, Samantha! Thank you for being our consumer and for telling us about your positive experience at our store in Baltimore.

• d

  diamond dada
  5

  Alicia And Tia Was Great Fast And Friendly

  Response from the owner

  We’re glad that we could help you ACE the day, diamond! Thank you for being our consumer and for telling us about your positive experience at our store in Baltimore.

• J

  Jayco Shah
  5

  Melana is awesome she called netspend for me and got me an attachment card real fast even tho she had at least 10 customers in the store she

  Response from the owner

  Hi Jayco, thanks for stopping by! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! We look forward to your next visit - and don’t forget we offer check cashing and bill pay services, too.

• K

  Kevin Sparrow
  5

  Tia was awsome, fast and very polite!!!!

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Kevin. Come back and visit our ACE store at 2200 E Monument St soon!

• K

  Krysteena Vycious
  1

  WARNING THIS COMPANY IS SCAM ARTISTS!! I went in for a money order for $450 at a $2 fee rate, was charged $462... When I was confused about what was going on because I noticed on the keypad she had entered $455 as the cost of the money order, the lady said this is just how they got to do it, and she'll give me the change back. After giving me my money order and receipt, she handed me three bucks. I don't understand how she figured? Then I looked at the receipt, and realize she charged me $7 for an ATM fee that was never agreed upon, or even mentioned. If I had known that she was going to rip me off, I would have canceled the transaction when I realized it was going to cost me $462. I definitely would not recommend this company... Unless you want to get ripped off!

  Response from the owner

  Christina, thank you for bringing this to our attention. At ACE, we take consumer feedback seriously, and we’d like to investigate this further. Please email us at [email protected] with your contact information, the store location, and any additional information you’d like to provide, and our Regional Vice President will reach out to you right away.

• C

  Cortasia McDonald
  5

  There best member is Ms. Tybria at the monument location. She is just amazing and one of the only ones that correctly does her job the right way the first to time.

  Response from the owner

  Hi Cortasia, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 2200 E Monument St again soon – we’re here to help!

• D

  Denise Jordan
  2

  The check cashing place need more than just 1# teller...it should be AT LEAST 2# WAITNG 45 MINUTES TO BE SEEN IS EXTREMLY OUTRAGEOUS ...THE TELLR SERVICES WAS IMPECCABLE...BUT SHE NO CONCEPT OF TIMING WHEN IT CAME TO EACH PERSON...NEED HELP A LOT IN THAT MANNER.....

  Response from the owner

  Hi Denise, thank you for bringing this to our attention. Could you please email us at [email protected] with your name, the store you visited, and more information? The Regional Vice President over this location would like to speak with you directly and learn more about the situation you’ve described.

• J

  Jonathan McFadden
  5

  Tia was very professional excellent service

  Response from the owner

  At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Jonathan. Come back and visit our ACE store at 2200 E Monument St soon!

• T

  Toya Floyd
  5

  Jenny was awesome her pretty smile made my day..she was very helpful i would be back .thanks for customer service people like her.

  Response from the owner

  What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Toya.

• M

  Money Everywhere
  5

  Tybria was excellent! Fast, efficient and pleasant. The only Aces I go too

  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, Money! This is the feedback that we love to hear. Please come back to visit our associates at 2200 E Monument St for check cashing or money transfers soon!