ACE | Access to Capital for Entrepreneurs Fair St, Atlanta

ACE | Access to Capital for Entrepreneurs Reviews

• S

  Straider B
  5

  I received a small business loan from ACE and Philip Thomas was my Broker. Philip is very efficient, and he has a great personality. I like the fact that he kept me informed throughout the process.

  Response from the owner

  Thanks so much for choosing ACE, and for your review. It is our pleasure to serve you!

• S

  SJW Trucking
  1

  I applied as an established company with 4 years in business requesting working capital to expand my lines of business. I had all my financials and documentation along with a business plan for the expansion. I was told I didn't have a enough cash flow to justify a loan. The denial letter came via e-mail and stated "SERIOUS DELIQUENECY" in all caps as one of the reasons. I watch my personal and business credit daily and there are no delinquencies on either. When I asked for clarification my assigned account rep ignored me. I also asked what was the cashflow percentage they calculated and received no response. From a professional standpoint, they could have just denied my application or said they not giving out loans to trucking and warehousing companies as they are too risky. I could have accepted that much better. I don't understand their reason for lying to deny me. I also don't understand the reason for not responding.

• A

  Amani Wyatt
  2

  Seems like they are satisfied with just getting your application fee, which is nominal. A whole lot of runaround and buck passing to underwriting etc.

• V

  Vaughn Hill
  2

  My experience wasn't good at all. Administrative team was not responsible to my application. Sent dozens of emails and made a plethora of phone calls trying to get an update. Literally gave up.