Abri Credit Union Renwick Rd, Romeoville

Abri Credit Union Reviews

• N

  Naga Pokkuluri
  5

  Mr. Jamie Hogue and Ms. Kim from Abri Credit Union helped us through the process of getting our first mortgage very smoothly without any delays and always answering our questions clearly, several times especially Mr. Houge. He was always giving prompt responses, updating our status in the process of getting the loan and keeping the process simple, easy and peaceful for us. That was really a great job done. And the branch manager (woodridge) helped us withdraw funds in no time. We surely felt comfortable and safe to work with Abri Credit Union and their staff. Thank You.

  Response from the owner

  Thank you for your review Mrs. Pokkuluri. We truly appreciate you taking the time to give us feedback about your experience with our staff. It is our goal to provide you with awesome service. Therefore, we are happy to hear that you had a great experience with our mortgage team and Woodridge Branch Manager! We look forward to working with you and your husband in the future. Please feel free to contact us with any questions that may arise. We're here to help you succeed financially!

• B

  Brian B
  5

  My experience with Abri was fantastic. Jaime, Shanan, and Kim were extremely helpful and answered my questions in a timely manner and with detailed explanations. The home loan process is lengthy and can be overwhelming, but they walked me through it with no problem, and even got me a great rate...can't ask for more than that.

  Response from the owner

  We are so happy to hear that you had a fantastic experience working with our mortgage team! Thank you for the feedback, we will definitely pass it on to our mortgage department.

• J

  Jason Morris
  5

  I purchased a home at the beginning of the year. I was two weeks away from closing when the deal fell apart on the sellers end, and I was left scrambling to find a place FAST, lest I be without a place to live. Kim and Jamie were absolutely stellar throughout the process. They were on top of things from the get-go, and stayed on top of things until I was in my new home. I think we closed on my home in about three weeks. Even my real estate agent said they were the best mortgage folks he has ever dealt with. I really cant say enough nice things about Jamie and Kim. I truly appreciate the work you guys put in, and how diligent you were. You saved me weeks of couch surfing!

  Response from the owner

  Thank you for sharing your experience with Abri's mortgage team Jason. We appreciate the feedback and have passed it along to Jamie and Kim.

• A

  Andrea Welsh
  5

  Jamie and Shanan were fantastic to work with! Closed on my refinance in less than 30 days! Everyone at this credit union is always friendly and helpful, ever since I became a member many years ago.

  Response from the owner

  Thank you for the great feedback! We will pass it along to Jamie, Shanan and the rest of our staff.

• K

  Kim 620
  5

  I refinanced my mortgage with Chase & 2nd mortgage with ABRI Credit Union into a new mortgage with ABRI Credit Union. I closed on November 16, 2016. I started the process on or about October 20, 2016. AVP of Real Estate, Jamie Hogue, was outstanding in explaining the process and how everything works. He's a "no pressure" person to work with (he's not trying to push you into anything). Once the process got to a certain point, I started working with the Mortgage Specialist, Kim Crossman. She was fabulous. She kept everything moving along and always kept me informed. It was fantastic dealing with just 2 people instead of a whole bunch, like the big banks, where they treat you like a number, not a person. I will recommend ABRI Credit Union (especially the Romeoville branch) to everyone I speak with about mortgages and the like.

  Response from the owner

  Thank you for the feedback. We appreciate your compliments about our mortgage team!

• E

  Ed Hausser
  5

  This was my 6th home purchase and easily one of the best experiences I've had. Jamie and Kim made the process very smooth and the closing process took under 45 minutes! All this and Abri had the lowest rate among a half dozen lender I shopped with. Keep up the great work!

  Response from the owner

  Thank you for your feedback about your home purchase with Abri. We appreciate you taking the time to let us know about your great experience!

• D

  David Jordan
  5

  This is the 3rd loan I have received from Abri Credit Union. These folks get the job done quickly and with great rates. They are eager to help. They misquoted me a lower rate, but gave it to me because they quoted it to me. I can't say enough great things about these folks. Thanks for a great experience.

  Response from the owner

  Thank you for the feedback. We are happy to hear about your great experience on your loans with us!

• G

  George Arney
  4

  So many rules for every transaction sometimes it seems they just enjoy irritating their members. Not sure why banking has to be so difficult. Never have an issue at the ANL branch, nearly everytime I come to Romeoville they slap me on the hand and say "nope can't do that". What a nightmare. Positive note, Sheryl Rentz is an absolute pleasure to work with and she deserves praise for her wonderful customer service. 4 🌟for convenience and location, 3 🌟 for service, 5 🌟 for Sheryl!

  Response from the owner

  Thanks for your nice comments about Sheryl. She is fantastic! Please feel free to reach out to her with the details of what activities you feel are out of the ordinary so we can look into it.

• J

  JUSTIN COLLETTE
  5

  Kevin the Branch Manager was extremely helpful and got us a great rate I couldn't have gotten anywhere else. I will definitely be sending everyone I know to Kevin and his Co-workers.

  Response from the owner

  That's great to hear! We love when our members spread the good word about Abri!

• A

  Anthony Stuckey
  5

  I recently refinanced my mortgage with Abri Credit Union. Their communication through the entire process was stellar. At every stage, I was told what they needed from me when, and the next steps for the loan process. Their strong customer service made what could have been a stressful experience easier.

  Response from the owner

  Thank you for the great feedback about your refinance experience with our mortgage team! We appreciate your business.