Abbott Motors Abbott Rd, Lackawanna

Abbott Motors Reviews

• J

  James mulrain
  1

  Got a used truck from them and have had nothing but problems. $2000 transmission repair, coil pack went $450 and needed new brake lines and brakes another $400. The truck was only 6 months out of purchase date and had over 100k so no warrenty. Nice guys but buyer beware, they dont do much to their used vehicles they sell. I get it though, the less money you put into a car the more they make.

  Response from the owner

  Dear James, thank you for your feed back. We are sorry you are having issues with your vehicle and look forward to hearing from you. Our service records indicate that you only contacted us once, a short time after purchase with an alternator problem. The service record shows we replaced the defective part at no charge as good will. We hope to hear back from you to discuss this matter further. As always, we will try to help resolve any service issue in a manner fair to all. Please contact our service team ASAP.

• D

  Danielle Layton
  5

  Joe was my car dealer today and has been EXCEPTIONALLY knowledgeable on everything I asked him and was very patient with what I needed to have with me. Anytime I called him, he answered. Would highly recommend visiting them for your next car purchase!!!

• T

  Tracy Long
  5

  My husband and I stopped by just to look. We were welcomed in by Joe. We told him what we could spend and what we were looking for in payments. One day later he called and got my husband into something affordable for us. He was very friendly and we had a great experience. I would definitely recommend this place and ask for Joe !

• L

  Loretta Fusco
  5

  I had recently purchased a vehicle here. The staff is friendly and professional. They are honest and keep you updated through you the whole process. I would highly recommend if you are looking for a vehicle to go through them.

• K

  Kandice Kozlowski
  5

  I had a very great experience at Abbott motors the customer service was excellent. I highly reccomend going hear for a car weither your a first time buyer or just looking for something new. Excellent first time experience for me and my family. Joe ciavarella best sales man five stars all the way

• H

  HGR Media Development
  5

  If i could give this place more than 5 stars i would! I financed my first car here, best decision i have ever made! Car quality is a 10, sales staff is really nice and positive.

• K

  Karen Militello
  5

  I think Abbott Motors is a great place to buy your vechile I have bought 2 cars from them and had no problems just the usual that anyone could have at any dealership... and the Service Manager Tim is just the best never had no problem calling him for service to my car like oil change, inspection he was always there for my service needs ... I wanna thank everyone there at ABBOT MOTORS !!!!!!!

• A

  Andrea Potter
  5

  I'm in the shop sometimes quite often.. trying to fix things while I'm under warranty, and the staff are always friendly and helpful, willing to go above and beyond to keep me aware of what's going on with my vehicle and trying to help me get the best service possible.

• M

  Mindy B
  5

  Very happy with the staff and service. We worked with Joe and he was very attentive and helpful. We were very satisfied across the board. He had us in our new our new car in a matter of hours. Thank you!

• N

  Nestor Torres
  2

  They are very good people's selling cars but the warranty service is very bad. So think twice, the most important thing, when you're going to buy a used car is the warranty service.

  Response from the owner

  We appreciate your review and sincerely regret your dissatisfaction for any reason. I would be happy to hear from you and see if we can assist you further in any manner.