Aaron Taravella at GMFS Mortgage - NMLS #364712 Durham Pl, Baton Rouge

Aaron Taravella at GMFS Mortgage - NMLS #364712 Reviews

• G

  Gino Spadafore
  2

  My experience is similar to that of Kelly Grimes, who posted a negative review 4 months prior to mine. First my initial closing documentation which details my cash to close DRASTICALLY changed 3 times over the period of a week due to improper calculations and math done by the underwriting team at GMFS. This was over a $5,000 variation. That s a lot of money to met, which I would have liked to be prepared for before closing. Then, at closing, I was $14.31 short due to a wire transfer fee that was applied by my bank incorrectly. I advised the closing agent of this and she stated it would not be an issue, as these things happen all the time and we went ahead with the closing anyway. My closing agent stated she would take the $14.31 out of her service fee, which is common place, and if anything I could pay 14 dollars to her in cash. After signing all of the closing documents, which is already a tedious process, I had to wait approximately 2 hours to find out GMFS would not take cash, or a reduction by the title company in their fees. I was told my closing would not go through unless I could get a certified check for GMFS at 6:00pm on a Friday. Allegedly, my agent called and texted Aaron on Friday to see if there was anything he could do, but he was no where to be found. The attorney handling my closing said she has never seen anything like this in 25 years of closings. This resulted in me having to drive over an hour and a half on Monday morning to hand deliver a $14.31 check to complete my closing. This was all over $14.31! I jokingly said I would buy Aaron a beer at the Pelicans game, which would cost more than that anyway! In addition to my horrible closing experience, the loan approval process was cumbersome, and often seemed more in-depth what was should have been required. I also had to submit documents multiple times during the process, as If I didn't already send the documents. Aaron is a good person, answered my phone calls and apologized deeply for my experience, but his office seems disorganized and his team did not appear to be on the same page throughout the entirety of the process.

  Response from the owner

  We are sorry to hear about your unexpected bank fee resulting in a dissatisfaction in your closing. Unfortunately, GMFS cannot control the bank wire that is sent to the title company. We work hard to provide a seamless experience for each customer and were happy to provide a HERO credit of $1000 towards your closing. Please reach out to us should you want to discuss loan application and closing requirements further. Thank you for choosing GMFS – Team Aaron Taravella

• e

  erin aguilar
  5

  Aaron Taravella and his team were FABULOUS to work with! They helped me with my personal home purchase. Any questions I had, I received a timely response… and they kept me updated throughout the entire process. Great work, guys. And THANK YOU!

  Response from the owner

  Erin, thank you so much for sharing a review! Please let us know if you ever need anything in the future and thank you for choosing GMFS Mortgage! -Team GMFS

• M

  Mo Mo
  1

  The worst experience I’ve ever had with a mortgage company. Communication was confusing all along the way. This caused the closing to be postponed because the wrong account information was given in the final closing email. Now I’m worried about the escrow account and whether or not they are going to pay taxes and insurance on time. If you go to the Baton Rouge office Google reviews for GMFS mortgage, the most recent show that they get the payments screwed up quite often.

  Response from the owner

  Hi Mo Mo, we are sorry to hear you did not have a seamless closing experience. We are having trouble finding you as a customer of Aaron Taravella's. We want all of our customers to walk away from the loan process satisfied so we apologize we did not meet your expectations this time. Please send your contact information to [email protected] so we can learn more about what you feel went wrong and get clear answers for you that you are happy with. Thank you and have a blessed day.

• D

  Daniel Hawkins
  5

  Aaron, Erin, Ross, and the entire team were very helpful through the daunting task of purchasing a home. They were always willing to offer help and guidance. I will be using them again in the next few months.

  Response from the owner

  Daniel, thank you so much for sharing a review! Please let us know if you ever need anything in the future and thank you for choosing GMFS Mortgage! -Team GMFS

• K

  Kelly Grimes
  4

  Aaron was always friendly and available to take my calls and responded quickly to text messages. He didn’t always seem to know what was going on once the process was underway. Unfortunately, there were several miscommunications between the staff towards the end of the process which created a 4 hour closing. Not the best first time home buyer closing experience, but we successfully closed with GMFS.

  Response from the owner

  Kelly, congratulations on your first home! We are sorry to hear about the misstep in the underwriting process. We work hard to provide a seamless experience for each customer so we apologize we had a delay during your closing. Please reach out to us should you want to discuss further. We will utilize your feed back to review the process and make adjustments for the future. Thank you for choosing GMFS – Team Aaron Taravella

• M

  Michael Pfister
  5

  I am a real estate agent in the New Orleans Metropolitan area and have closed deals with many mortgage lenders in the state of Louisiana. One of my clients was preapproved with Aaron and I collaborated with him to help my client purchase his first home. After that initial experience with Aaron, I knew he was a cut above the rest. He is friendly, knowledgeable, and is always available when you have questions. I highly recommend working with Aaron for your mortgage lending needs. When I purchased my home, I went through Aaron Taravella with GMFS Mortgage. Give him a call. You will be glad you did!

  Response from the owner

  Michael, thank you so much for sharing a review! Please let us know if you ever need anything in the future and thank you for choosing GMFS Mortgage! -Team GMFS

• B

  Broderick Taplin
  5

  Aaron, Charmaine and the rest of the GMFS team were extremely thorough, attentive, and patient with us during the tenure of our loan process! They were always prompt and let us know immediately of any updates or changes. I am grateful to have had their expertise throughout the loan approval phase and would definitely work with them again in the future. Thank you so much for all that you have done and continue to do!

  Response from the owner

  Broderick, thank you so much for sharing a review! Please let us know if you ever need anything in the future and thank you for choosing GMFS Mortgage! -Team GMFS

• R

  Rooha Mahmood Khan
  5

  Aaron and his team were awesome! I used them to help me purchase my first home, and I’m so glad I found them. Easy to get a hold of and making sure I knew what was going on every step of the way. Would definitely recommend!

  Response from the owner

  Rooha, Thank you for leaving a review. Please let us know if you ever need anything in the future and thank you for choosing GMFS Mortgage! -Team GMFS

• C

  Christina Jones
  5

  I recently was approved for a loan using GMFS. The process was simple and not overwhelming. Everyone there was very professional and kind. They kept constant contact with me to help with the entire process. I could contact them anytime with any questions I had. Their response was immediate. I would highly recommend them for any of your loan needs.

  Response from the owner

  Thank you so much for sharing a review! Please let us know if you ever need anything in the future and thank you for choosing GMFS Mortgage! -Team GMFS

• D

  D. Bowman
  5

  Aaron Taravella and team at GMFS Mortgage made sure I was well prepared to secure my mortgage on our new home. Everyone was organized, thorough and professional. Aaron stands above the rest and is an outstanding loan officer.

  Response from the owner

  Thank you so much for sharing a review! Please let us know if you ever need anything in the future and thank you for choosing GMFS Mortgage! -Team GMFS