1 Stop Title Loans & Motor Vehicle Services N 16th St, Phoenix

1 Stop Title Loans & Motor Vehicle Services Reviews

• M

  Morgan Prince
  5

  So convenient and quick! Highly recommend

• V

  Vanessa Connie
  5

  Veronica thank you so much for helping us !!! your customer servive was outstanding. we had gone to Tio Rico before coming here and they made us feel unwanted and didnt even bother to help. my husband and i are really appriciative of your help. best place to come for any loan !!! if anyone needs help VERONICA is the best. Vanessa & Christopher (:

  Response from the owner

  Thank you very much for the feedback and recommendation of Veronica and team. We are glad we could help you and appreciate your business! Thank you - Steven

• 2

  2BLESSED 2BESTRESSED
  5

  This place is amazing. Veronica was so helpful and even logged in for me to gain my information needed. It was a smooth process! I was provided Above and Beyond awesome customer service! Thanks 1stop on 16th st!!!!

  Response from the owner

  We strive for excellent customer service. I am glad to hear Veronica was able to provide that for you.

• N

  Nitin Thakur
  1

  The people working inside, doesn’t know what documents required to renewal the licenses. Theee ladies inside has zero knowledge about the process. I would rate ZERO. Poor quality Poor value Not professional Not responsive... 😡😡

• C

  CINEAUX HANS
  5

  Michelle amd Veronica were just AMAZING! I've had title loans in the past, but these two awesome ladies made this experience completely flawless and easy. Thank you two again!

• E

  Evan Harrell
  1

  Showed up at 6:45 to cash a check and the doors were locked. As I was standing by the door I put my phone up to the window to show the lady working there that it wasn’t 7 yet and she just looked at my like I was stupid. Never coming here again and I recommend that anyone reading this doesn’t either.

  Response from the owner

  Hi Evan, Thank you so much for your feedback. We're sorry to hear about your bad experience. Could you send us a private message with your contact info (phone number) so the district manager can reach out to you. We pride ourselves on listening to our customers and delivering great customer service. Thank you so much talk to you soon.

• M

  Monch krawnch
  5

  Jackie was very helpful. Get all your updated-required paperwork and info- and you will be glad you stopped by. Less than an hour i got my loan. Thanx.

  Response from the owner

  Alexis, thank you for letting me know of your experience with Jackie. We appreciate the 5 star review.

• C

  Candra Allen
  5

  Great customer service experience. The team @ 1Stop worked together and was very rapid with providing me with the service needed.. Thanks Again 1Stop & Mike 👍...

  Response from the owner

  Candra, Thank you for letting me know about the service you received from Mike and the 16th Street location employees. I will be sure to forward your message to them.

• Q

  Quokeisha Brooks
  5

  The people was great. They took care of me. And Jackie was great she told explain everything to me. Happy I get to walk away with a smile.

  Response from the owner

  I enjoyed reading your review of Jackie and the staff at the 16th St location. Thank you for letting me know about your experience.

• T

  TK Anderson
  5

  Michael helped me both times and remained professional. Clean environment & helpful staff! I have used them twice now (:

  Response from the owner

  Thank you for the repeat business. I'm glad to hear that Michael was able to provide you with excellent customer service.