Youngblood Auto Group S Campbell Ave, Springfield

Youngblood Auto Group Reviews

• J

  Jessica Fink
  5

  I worked with John Wayne! Who made the whole experience awesome! I am a single mother and I work multiple jobs and my car died on me out of no where. Anyways, needless to say John helped me get in to affordable car payments on a great car with no down payment and I drove it home that same day! He was awesome! Thanks John!!!

  Response from the owner

  Thanks, Jessica! We are committed to helping customers find affordable payments on a car that works best for them. So happy to hear John was able to help you find a great deal on a car that works for your family. Thanks so much for the review! Sincerely, Beth, Customer Relations Assistant

• T

  Teresa Wheeler
  5

  I was dreading hitting a car lot to shop for a new car, but was pleasantly surprised by my experience at Youngblood Nissan today! Everyone was professional, courteous, helpful, and just plain nice. Gotta love that! We definitely need more niceness in this world. My salesguy, TJ, was uber helpful and exceedingly patient with all my questions and indecisiveness about options, color, etc. The whole buying experience today, from start to very finish, was seamless and pleasant. Thank you so much, everyone at Youngblood Nissan! You rock!!!! :)

• D

  Danielle Stoll
  5

  This was my third time in life shopping for a vehicle. This go around I visited five dealerships and returned to Youngblood after a shopping experience with Ted Acup that clearly couldn't be beat. I never once got the sleezy, stereotypical car salesman feel from Ted or Jesse Moorefield, another salesman who assisted quite a bit in the sale. Over three days there were a lot of test drives and one visit specifically to test how well my dogs fit in the vehicles I was considering. Ted & Jesse worked as a team answering questions and encouraging me to sleep on my decision so that when I was ready, I was comfortable and confident in my decision.

• R

  Robert Schneider
  1

  I have bought 2 Titans from here and talked my mother in-law into going here. She got a new 2016 Altima and less then 20,000 miles she comes out for a oil and tire service with a $436.85 bill. She says she was not told of any extras until it was done and time to pay. She is a sharp lady for 70 plus so I believe her , however the service advisor says she is mistaking. I fill he took advantage of her and our family will no longer do business here.

  Response from the owner

  Thank you for reaching out regarding your mother-in-law's recent experience with our service department. On behalf of the team, I am very sorry for any miscommunication regarding services. We would love to speak with you to learn more about the situation and address any concerns. You can reach our Youngblood Service Manager, Shawn, directly at 417-882-3838 ext. 1161. We hope to have the chance to speak with you soon. Sincerely, Beth, Customer Relations Assistant

• C

  Craig Beversdorf
  1

  If i could give 0 stars I would. talk about pressure sales. They made a fake invoice and didn't honor Trucar prices and they are a Trucar dealer. I probably spent 20 hours there over 5 days and nothing got accomplished. They lied and said they couldn't get the car I wanted in a dealer trade until I went on my phone and showed them 9 within 100 miles. Lies, Lies, lies. Worst car buying experience ever. Left and got a car with a 695$ option extra and about 200$ less at Don Vance in Marshfield. It was worth the drive.

  Response from the owner

  Craig, we appreciate the review. What can we do to make this better for you? Can you please reach out to us at the dealership and leave you contact info so we can make this better! Thanks Craig.

• V

  Virginia Wiechert
  5

  We have bought our last 7 cars from Youngblood Auto Group. We don't even bother with visiting other dealerships. We have come to trust in Youngblood's integrity. Jon James and Greg Scott were our salesmen. Our search started on-line and Greg was quick to reply and answer questions about the car we had seen on-line. We worked with both Jon and Greg when we got to the car lot. Both men were knowledgeable and helpful. As our purchase lasted 2 hours past closing , Jon stayed and helped with getting the car ready and at 10:00 at night personally connected this grandmother's phone to the car's blue tooth. It was service above and beyond. Sean Mabins helped with our financing. He is both personable and professional. Sean was also there 2 hours past closing, but his dedication to helping his clients was foremost concern. He made sure we understood all the options possible as well as all the paperwork itself. Sean is a wonderful example of Youngblood's integrity in action. We have also recommended Youngblood's to family and friends and they have not been disappointed.

  Response from the owner

  Thank you for the kind review, Virginia. We are so glad you had a great experience, and are happy to hear that Jon and Greg were so helpful.

• M

  Mike Rumker
  1

  I tried to make it very easy for them. I told them my budget and what I wanted to spend. They kept showing me cars that were out of my price range and not listening to a word I said. Also kept trying to run my credit before I even agreed on a car and a price. Didn't want to give me fair price on my trade either until I demonstrated my ability on researching the trade value myself on KBB. Then they were all about changing their offer. Strange how that works.

  Response from the owner

  Dear Mr. Rumker, On behalf of the entire team at Youngblood, I want to apologize for any trouble you experienced during your recent visit. Please know that we work hard to provide the best possible service to all our customers, and we are sorry to hear that we fell short. We would appreciate the chance to speak with you directly so that we can address your concerns and work with you to offer a solution. If you would like to speak with a member of our management team, please contact us directly at 417-882-3838. We hope to hear from you soon. Sincerely, Beth, Customer Relations Assistant

• A

  Alex Chaney
  3

  Had a salesman that was very nice and helpful and we asked for some more info on a Nissan. When he was gone to gather the info, some chubby little guy came at us and asked if we had been helped. Regardless of our answer he starts talking and aggressively trying to sell us on a car. He wouldn't leave us alone, so we finally just walked away mid conversation.

  Response from the owner

  Hi Alex, Thank you for taking the time to post your comments about your experience with Youngblood Auto Group. We take our customer feedback very seriously and use it to evaluate how we can improve our services. As the general manager, I would like to offer my apologies for any inconvenience this experience may have caused. I can understand your frustration, and I would be happy to speak with you personally to address your concerns. Please feel free to contact me any time at 417-882-3838. Sincerely, John Widiger General Manager Youngblood Auto Group

• J

  John Knox
  5

  Flawless and easy! TJ took care of me beginning to end. Fair value for my clunker. Got the exact car I wanted, added the tint and ground lighting I asked for. Very accommodating while you wait. Wifi, tv and snacks. Kept waiting for the other shoe to fall but it never did. Brought my car in for the tint, they gave me a loner. Service team is great too, while it was in they noticed an airbag light was on so they fixed that while it was in. It was the second car I bought from them and you can bet in a few years I'll be back.

• P

  Phyllis Wilson
  5

  Mike Manning was an excellent sales associate and helped us to get an even better car at a price we could afford. I never dreamed of a car with all the bells & whistles but Thanks to Mike and Youngblood we have the perfect car to enjoy the road. They comfort far out weighs any I have had.

  Response from the owner

  Phyllis, thank you for being such a valuable customer. We appreciate you and are glad you enjoy your new car. Looking forward to seeing you in here next.