Wright-Patt Credit Union N High St, Columbus

Wright-Patt Credit Union Reviews

• M

  Mayhem Ross
  5

  A real review from a real business owner.. switching to this union was life changing truly a better way to bank compared to my last no hidden fees my I get all my funds lighting fast from customers.. friendly staff clean safe area give them a try

• T

  TED KOLLISTER
  5

  Great rates & service equals awesome customer experience !

  Response from the owner

  Hi Ted, We are happy that you receive a 5-star experience from WPCU. Thank you for being a member!

• J

  Josh Pinkham
  1

  DO NOT let them trick you into signing up for “overdraft protection”. I was charged almost $300 in fees after a teller mentioned I didn’t have it activated on my account and that it “would be smart to have.” After going back in upon getting multiple 19 charges I had never seen before (sending my account $100 into the negative) and questioning what was happening I was told I was mistaken, that nothing has changed other than the fact that I can no longer overdraft. It could have all ended right there, but they decided to fast-talk me out of reversing my decision by saying “I’ve been here over ten years, I know what I’m talking about.” Finally when I couldn’t take it anymore I went in and demanded to reverse this “protection” and lo and behold all charges ceased. When I called to explain my situation, how I was essentially coerced into massive amounts of fees by their teller they said they could reimburse ONE $19 fee, reaping a cool $266 (month’s rent) from a person who earns ~$12k annually. I didn’t realize when they said “Keep more of your hard earned money” they meant they would be the ones keeping it. I’ve been with this credit union for three years with no problems until now. It is a shame. Do NOT sign up for “overdraft protection,” no matter what they say. If you are a person of very low income, this “protection” only guarantees more fees.

  Response from the owner

  Hi Josh. Can you please send us an email at [email protected] with your full name and phone number so we can look in to what happened? Sorry for any miscommunications that may have happened!

• C

  College Car
  5

  Theresa and the rest of the Wright-Patt staff are knowledgeable, professional and service driven. Thanks for all your help!!!

  Response from the owner

  Thank you for taking the time to leave us a possessive review. We appreciate the 5 stars!

• C

  Christina O'Donnell
  5

  Quick and simple to use for any banking needs I have.

  Response from the owner

  Hi Christina. Thanks for taking the time to leave a user rating a some feedback. We're happy to have you as a member of the credit union!