Wintrust Mortgage W Hubbard St, Chicago

Wintrust Mortgage Reviews

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  anthony michael
  1

  Absolutely the worst experience!.. Adam McLain took a little over 5 months to write my loan. Although he professes to be an expert, his actions do not in any way exhibit that end. I was lied to continually and the response was “ your loan is difficult” He does however claim that he can work with unconditional financing and circumstances which I later learned is not true.. I would not recommend him to refi a dog house.. so run .. don’t walk..

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  Chardell Williams
  1

  Worst experience of my life, they are incompetent and unprofessional. Whatever you do do not waste your ti.e especially with Jennifer Bender Mls# 987313, she was the worst with communication. She caused us to lose a property deal by making mistakes. Re apping multiple times, lied multiple times about closing dates and she became rude when i reached out to her manager about her incompetence

• M

  MsCJamz Murray
  1

  Really disappointing experience. Early on we were working with Meagan Quinn. We had asked for multiple loan estimates on different properties with different product types. Being first time buyers and not quite understanding what our best loan option was, we wanted to see each scenario and what it looked like. We appreciated her effort very much. It seems she got tired of assisting us because she simply stopped responding. Both myself and our realtor sent multiple emails. We just had an offer accepted on a property. Sent her an email one last time to say that we appreciated her help early on and would like to go with her as our lender if she could send over a competitive loan estimate. Still no response. This is extremely unprofessional. Extremely. If you know longer want to work with a client because you got frustrated at them asking for too much help (this is what I assumed happened?)... reply to us or to Our realtor to say you are no longer interested in being the loan provider. End of story. To ignore or ‘ghost‘ people offering up their business is wrong.

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  Elizabeth Swager
  1

  If ZERO stars were an option it would be one I would select. This company confuses the hell out of my husband and I. Our original mortgage was sold to them, we had no choice with landing with this company. From the very beginning they double dipped into our bank account each time our mortgage was due. First time we figured it was a mistake, but it has happened four times now! We have spoken with them and they tell us after several days it will be fixed but it keeps happening! If you are considering picking this company run in the other direction. Unless you like getting double charged! This place is a nightmare.

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  Mark D
  1

  Embarrassingly bad and unprofessional. The initial inquiry was met with rude and pushy responses. Do you really think that people like that?

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  Montrise E
  1

  Horrible experience Christina Pinson and Kelly price ran my application and credit and I didn’t hear a word back from either one of them. Worst experience ever since I am a first time home buyer. Kelly price told me all these good things about how she was going to help me, but I kept getting her voicemail over and over. A month went by and still nothing. Don’t go here waste of time !!!