Whitney Oertel Senior Mortgage Loan Officer with Towne Mortgage N Battlefield Blvd, Chesapeake

Whitney Oertel Senior Mortgage Loan Officer with Towne Mortgage Reviews

• R

  Rodger Decker
  5

  If you want someone who is going to do the job right and make it easy, Whitney is the right person for you. Whitney is someone who openly and proactively communicates and makes sure that when she needs something from you, it is clear so you don’t have to do it more than once. Always reachable, always open to explain, and will work with you. No one likes the mortgage process but Whitney made it the best it could be. I will be recommending everyone I know to Whitney when they are buying a home. And she will be my first phone call if I need to do it again as well. Thank you Whitney, it was a pleasure working with you.

  Response from the owner

  My pleasure Rodger. I appreciate your feedback and look forward to helping you and your friends with your future mortgage needs. Congratulations!

• e

  em lu
  5

  Whitney was very thorough and fast. as first time homebuyers she was able to answer all of our questions and was very patient with us. Everything we sent at her request was processed immediately and correctly. We could not have asked for a better experience.

  Response from the owner

  Excellent! I'm so happy we could help. Thank you.

• M

  Melissa Powers
  5

  Whitney was incredibly helpful throughout our entire experience. We reached out to her before we even started looking for houses and she recommended our amazing realtor and found the best loan and rates to fit our budget. She was always available for any questions we had and continued to recommended trustworthy contacts we needed to get into our new home as soon as possible. We are incredibly thankful for all of her hard work and so pleased with our new home!

  Response from the owner

  Aww. It was my pleasure to help. Thank you!

• R

  Rose Aponte
  5

  My experience with Whitney was incredible from start to finish. As a first time buyer I had a lot of question. Whitney had the patience to answer all my questions and best attitude to walk me through the whole process. She really had my best interest and worked hard to make sure the closing went smoothly. I would recommend Whitney with my eye close to all first time buyers.

  Response from the owner

  You are so sweet. It was my pleasure to help!

• J

  Justin Speight
  5

  Don't think twice, Whitney is amazing. Thank you so much for a smooth and supportive experience!

• J

  Jocelyn T
  5

  Whitney has been amazing from start to finish. She is very patient and kind. She responds quickly and professionally and as a first time homeowner, made the process less scary. If I am looking for my second home, I would look for her again. I highly recommend her to all my friends, families, and anyone else looking for a smooth process in closing their home.

  Response from the owner

  So happy that I could help. Thank you, Jocelyn!!

• A

  Aaron Wood
  5

  As first time home buyers, we didn't really know what to expect throughout the process. From first contact, Whitney made us feel very comfortable. Her robust amount of knowledge and experience was quite obvious. She explained every step of the process and ensured we thoroughly understood everything. Whitney prioritizes customer service, she is down to earth and truly cares about her clients. She made herself available everyday, at all times of the day. We are beyond thankful that we were able to work with a professional expert like her!

  Response from the owner

  Aaron, thank you so much for your kind words!

• A

  Alexandra Poulter
  5

  Whitney was *incredible* to work with in our home-buying process! She communicated quickly and efficiently and made it a seamless and easy experience, which I hear from others can be tedious and challenging. Whitney worked hard to ensure we got the house of our dreams and kept us on task with providing the necessary documents! Couldn’t have asked for a better experience.

  Response from the owner

  You're so very welcome Alexandra! An absolute pleasure. Thank you for taking the time to give your feedback.

• B

  Bryan L.
  5

  It was painless experience getting our mortgage. Whtiney and her team kept us updated with all the details. Wouldn’t go anywhere else for mortgage financing.

  Response from the owner

  So happy for your Bryan! Thank you!

• S

  Star Struck OBX
  5

  Whitney and her team at Towne Mortgage are top notch and one of the best teams I have worked with. The team was diligent up until the close day to make sure that they met my timelines even after some last minute changes. I highly recommend Whitney to anyone that is buying or refinancing a home!

  Response from the owner

  So glad! Thank you so much for your kind words. We are happy to help at any time!