Wells Fargo Bank Kings Hwy, Cherry Hill

Wells Fargo Bank Reviews

• b

  brad bricker
  1

  They are the worst! Have you tried to take money out of the ATM lately? If you don't know about the text message they decline you and lock out your card. Then you need to spend 20 minutes on the phone with them to get it fixed. Terrible banking experience, time to find a new bank I guess.

  Response from the owner

  I appreciate you bringing this to our attention, Brad, and I’ll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• J

  Jersey Carter
  1

  There's a banker / notary by the name of Jerry P Wacura. His customer service was unsatisfactory. He was very negative, had a horrible demeanor, was impatient, rude, and not informative when he notarized a document for me and my boyfriend. He was scoffing at it because he only had to notarize one page. This dude was acting as if he was doing something special when all he's doing is stamping a piece of paper, but I guess it makes him feel important. I think he needs to be trained on how to provide good customer service instead of making customers feel uncomfortable and offended. Excuse my language, but scary Jerry is a complete Jackass.

  Response from the owner

  Good morning. I’m truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your Google username and more details about your visit (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

• R

  Rahiem Henry
  2

  Horrible service. Cashed my check multiple times. One Friday a new girl behind the counter decided not to cash my check. Bad service. I decided to go to another branch win no problems. I don't recommend this branch.

• E

  Eric S
  1

  They didn’t have enough money to cash a $3,500 check

  Response from the owner

  Your review concerns me, Eric. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Nick, Wells Fargo HL Social

• S

  Stephen Chase
  5

  Staff very helpful and fast with getting a check. Nice design inside. No wait.

• E

  EMILY sanchez
  5

  no waiting for deposit or withdrawal. In and out.