Bank of America (with Drive-thru ATM) NJ, Cherry Hill

Bank of America (with Drive-thru ATM) Reviews

• D

  Danny Tozzi
  1

  Service was terrible as soon as you walk in from the Dollar General suits matching their character. They think they are top notch because they work for a bank but get hit pay. Won’t be coming here. I do not recommend.

  Response from the owner

  Hi Danny. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• T

  Trinh Tran
  5

  Mario went above and beyond to provide excellent service. Manager was also very thoughtful. Very friendly location.

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^izzy

• D

  Debra Ford
  5

  Actually went inside. It was a great experience! I was in and out in less than 10 minutes. The manager was alert and responsive watchful of the smooth flow of business.

• K

  Karl Ascuasiati
  1

  Be careful using the ATM for deposits or getting money, always something, requested $200 only gave me $40 but deducted $200 from my account. Not my first bad experience there

  Response from the owner

  Hi, Karl. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• L

  LA Signature Home Interiors
  5

  Today I was tired of dealing with Julie Sporing she took care of everything I needed with a great attitude, disposition. She should also should set the standards of how to dress

  Response from the owner

  Hello. Thanks for letting us know how helpful Julie was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^susan

• R

  Rohit Malik
  1

  I have an account with the Bank of America for a long time now, it's a great bank. However, recently I went to the Cherry Hill branch to withdraw some money and was treated really badly by the bank manager named Holly. Not only did she rudely refuse to let me make a withdrawal by stating that my signatures do not match, but her attitude reeked of a racist attitude. When I produced my driving license, she, in fact, implicitly and arrogantly told me that my driving license was fake. No amount of convincing on my part made her change her stance. She was arrogant, rude, most customer-unfriendly human being that I have ever come across, not to mention the racist streak in her attitude, which made me really uncomfortable and unwanted in the bank where I keep my own hard-earned money and blindly trust it to be safe. How can one really trust a bank whose manager has all the negative traits described above? How can one really trust and be secure in the knowledge that one's own bank will not refuse to hand over one's own money in the hour of need? What if I had some real emergency and would have needed my money to save my soul? Had something terrible happened to me owing to some stupid manager's refusal to hand over my own money to me, who would have been responsible? I hope someone higher in the hierarchy would take a look at this incident and, if need be, send this manager Holly for a better training in customer-friendliness. She should not only be given behavioral coaching, she should be educated on discrimination and equality as well. Rohit Malik

• L

  Let's Eat
  1

  location lacks in customer service, also not up to date with COVID informative postings of customer ordinance to wear masks and gloves. very rude male tellers needs additional customer service training.

• O

  Omar Hussein
  5

  Everyone’s friendly, been here twice, doesn’t get really busy. Lots of parking space.

• m

  mustafa kaya
  3

  Every time went there only one teller open.Always have to wait but nice customer service.

• M

  Minute Mop
  1

  Fantastic employees, but not enough of them. Long lines all the time. Obviously, BOA not huge on customer service.