Wells Fargo Bank Dorchester Rd, North Charleston

Wells Fargo Bank Reviews

• J

  Joseph DePace
  1

  I’ve been waiting as this location for 25 minutes to get help with my account. There is one in office employee and 3 tellers. What terrible customer service that no one else is working or can help. After having this bad experience I will be closing all My Wells Fargo Accounts after being with this bank 7 years. I highly suggest going with another bank that will take care of you. I will continue to share my bad this though all my social media accounts and peers.

  Response from the owner

  Hi, Joseph. I'm sorry we haven't been providing the customer experience you expect from us at this location. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick, Wells Fargo HL Social

• L

  Lawrence Blaine
  1

  Worse Wells Fargo ever I can count my money in my car go walk inside they will put the money on a money counter and my money come up short every single time! This 2 times in a row then they mix the money up before I even said give me my money back

  Response from the owner

  Thanks for taking the time to share, Lawrence. I want to make sure any outstanding concerns you have are addressed. Without using account numbers, please email [email protected] with some additional details about your experience and include your Google username. I look forward to hearing from you. -Casey, Wells Fargo HL Social

• W

  Ward Patrick
  1

  Drive-through closes at 5 o'clock. They had cones blocking traffic from entering the drive through at 445. Also, this branch closes whenever it wants with no signs or notes explaining why. So frustrating.

  Response from the owner

  I'm disappointed to learn about your experience, Ward, and I'd like to forward your review to a specialist. Please email me at [email protected] with your full name, phone number, and complete property address (no account numbers). If you can recall more details about your interaction with the team member you mentioned, please include those as well. Thank you. -Jessica, Wells Fargo HL Social

• C

  Christiarra Hill
  1

  I walked into this particular wellsfargo and upon walking in the staff were sitting amongst each other to envolved in conversation to speak when I walk in the door. Once I'm finally greeted by the women in the front I told her my problem and her attitude in the way she assisted me came across very rude, standoffish, and arrogant. I have been banking with wellsfargo since 2013 and have never experienced bad customer service EVER until now. Very dissappointing because I am a small business owner here and was really hoping to do bussiness with wellsfargo. Sadly this branch put a shade on the way I feel about the way they treat their clients. Love Wellsfargo Not to fond of this branch..

• M

  Miss Violet
  5

  Ran into this branch to do some business before they closed, had never been here before and was a bit worried due to the horrible reviews however everything went very well, they were helpful, courteous and professional. Absolutely no complaints!

  Response from the owner

  Thanks for sharing your experience with us! We’re happy to see you got the help you needed. Have a great rest of your day! -Liz, Wells Fargo HL Social

• J

  John D
  1

  ATM has been broken, not accepting deposits, for months. Pretty hard to avoid the panhandlers in front of the bank if you can't use the ATM.

• K

  Katherine Von Dutch
  1

  SLOWEST BANK EVER!!!!! 20 MINUTES AT DRIVE THROUGH TO CASH ONE SINGLE CHECK!! IM STILL SITTING HERE!!! IF THEY HAD ZERO STARS, THEY WOULD GET IT!!!!! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

• E

  Elliott LeSueur
  4

  Usually have friendly tellers. Maybe had one teller one time and that wasn't very nice, but still helped me the way I needed.

• R

  Rebecca Wall
  1

  This bank does NOT deserve the one star either. The employees are incompetent, rude, unfriendly, and unprofessional.

• N

  Natasha Walker
  4

  The Staff is Friendly and They Greet You As You Come In! There Is No Long Wait Time... In And Out.