Wells Fargo Bank W Peoria Ave, Sun City

Wells Fargo Bank Reviews

• G

  G Null
  4

  They have covered parking! It's usually pretty quiet when I've been there. Employees are friendly and helpful, usually ready with a bottle of cold water. Don't do the drive thru, unless parking and going in is a problem, which it very well could be for many of us.

• H

  Heather Ruppert
  5

  I’ve had nothing but great experiences with this branch. I just wanted to thank Maria for always being so patient with my grandfather and making sure he is taken care of. She even gave me a hug when she could tell I needed it. Also, thank you to the tellers (especially Heather!) for being so kind and understanding. This team goes above and beyond to take care of their customers. ❤️

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Heather. It’s wonderful to see that you’ve had such a positive experience. -Shannon, Wells Fargo HL Social

• D

  Donna Fox
  5

  We are moving to Las Vegas and bought a house over the weekend. This morning I had to wire earnest deposit money to the title company. I went to another bank/branch and they said it would be 45 minutes and I would have to wait outside. Covid has really damaged the way we treat other people...unfortunately...especially customers:( I decided to go to the branch at 107th and Peoria and Stevan Santoscoy greeted me at the door and asked how he could help. I told him about the wire transfer and he said he had an appt in a few minutes, but could help me beforehand. We were done within 10 minutes! Stevan...thanks so much for going above and beyond with your excellent customer service today! You'll never know how much I truly appreciate it!

  Response from the owner

  Thank you for taking the time to leave a review, Donna. I'm pleased to hear you had such a positive experience at this location. I can understand why you're frustrated about long wait time at the first branch you visited. Feel free to email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include the Wells Fargo branch location you visited. -Jessica, Wells Fargo HL Social

• A

  Anna Gould
  5

  I had an appointment this morning with Stevan Stantoscoy and he did an excellent job. He helped me set up a college credit card and was extremely informative, professional, friendly, and beyond helpful! 5 stars to a Stevan!!!

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Stevan. I've made sure both him and his manager are aware of these kind words. Thanks for the feedback. -Jessica, Wells Fargo HL Social

• J

  Jen Rash
  5

  I just wanted to thank Maria for the phone call today. Check was deposited but would not be available until tomorrow. Maria went above and beyond in customer service by letting me know she would release a portion of it for us today. Thank you Maria! Happy Holidays!

  Response from the owner

  Good morning, Jen. I’m happy to see Maria was able to assist. Thanks for taking the time to share this with us. Happy holidays! -Shannon, Wells Fargo HL Social

• D

  DANNY (DANNY)
  5

  Went to get my title notarized and didn’t even have to ask, they knew what i was in here for right away. The gentleman was very helpful!

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Danny. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• A

  Areli Cervantes
  5

  I'm very thankful to Banker Stevan S. for the help he provided today, almost last minute to close time.. Very friendly, wasn't rushing, explained with detail.

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Stevan. I've made sure both he and his manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• M

  Moe Green
  1

  This is why I've honestly gotten to the point where I hate Wells Fargo. Not only is it impossible to find a branch without going into a Safeway or fries or a bigger store the ones that you do have 1 drive-through have one ATM I just drove through closest one to my work I have a little short lunch break and it took me 10 minutes to get there there's seven cars on one ATM drive-through you know what I mean like come on Wells Fargo is this as a joke you know damn well that there's eight cars in the drive-through that needs to be another drive-through or in a bigger location needs to be opened to accommodate the people yes

• I

  Ian Anderson
  5

  Very professional and great service. Went there for notary service and they were very patient with all the forms and our two year old! Thanks Angela!

  Response from the owner

  Hello, Ian. I’m happy to see Angela was able to assist. Thank you so much for this feedback and have a great rest of your day! -Shannon, Wells Fargo HL Social

• W

  William Shaw
  1

  Would not let me deposit $1 in the swim club account without a photo ID. A really stupid policy and manager actually seriously justified it to deter “money laundering”. At least she could have admitted how stupid the policy is and given me a bank by mail envelope to mail in my $1 bill.

  Response from the owner

  I'm sorry you're unhappy with the service you received at this location, William. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Cory, Wells Fargo HL Social