Wells Fargo Bank Washington St, Port Townsend

Wells Fargo Bank Reviews

• M

  Megan Houser
  1

  Bank is always closed and ATM is either broken or out of money because A LOT of people use this branch. Now we have to incure fees from other ATM use AND Wells Fargo to use them or drive AT LEAST 45 MINS OR MORE to get to a woking bank!!! Over a year is not temporary!!!! Don't apologize with words. Fixing the issue would be a real apology!! If you can't make it easier to get to a bank don't charge late fees when we can't

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

• B

  Beth Clark
  1

  Branch has been "temporarily closed" since early in pandemic. No notice of when it may re-open, if ever. WF corporate does not respond to several emails as to when if ever this branch may open. Moving banks.

  Response from the owner

  I apologize for any inconvenience, Beth. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

• K

  Ken B
  1

  Branch is closed due to the pandemic, this review covers now and pre pandemic times. The ATM at this branch is broken CONSTANTLY!!! Over 50 percent of my attempted uses this atm is out of service or having some other problem. When there were employees in the branch they could not care less about the problem and did not seem concerned with rectifying the problem. Multiple phone calls to Wells Fargo about the issue have done nothing to improve the problem. Just open an account with Navy Federal, their atm accross the street works perfectly all the time.

  Response from the owner

  Good afternoon, Ken. I apologize for the ATM issues at this branch, as I understand how frustrating that can be. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Shannon, Wells Fargo HL Social

• S

  Susan Johnston
  1

  Well this explains why there was a homeless man camped out and sleeping in front of the branch door on October 22, 2021. Had to practically step over him to get to the cash machine. Didn't realize this branch was closed. Must I drive to Sequim then for "banker" services?

  Response from the owner

  I sincerely apologize for the inconvenience. I can confirm that this branch is temporarily closed. To confirm the operating hours or services for any of our locations, please visit https://www.wellsfargo.com/locator. You can also visit https://appointments.wellsfargo.com/maa/appointment/topic to book an appointment prior to your visit. If you’d like to discuss any concerns further, please email us at [email protected]. Be sure to include your full name, Google username, phone number, and address (no account numbers). -Jessica, Wells Fargo HL Social

• N

  Nick Parry
  1

  Wells Fargo has to be one of the worst banks. If you care about positive change in your community, you shouldn't bank with one of the most selfish corrupt banks in the world. I took them to the cleaners and destroyed my credit to do it, and I'm f'ing proud of it :)

• A

  A Graves
  1

  They require a "banker", who is part time and rarely available, to service your account. Good luck in closing your account! I was told to do it online but that didn't work either. What a time suck! Never again.

• R

  Reece
  1

  Nothing wrong with this branch in the past, just wondering why it hasn't reopened yet.

  Response from the owner

  I’m sorry for any frustration, Reece. I can confirm that this branch is temporarily closed. To confirm the operating hours or services for any of our locations, please visit https://www.wellsfargo.com/locator. If you’d like to discuss any concerns, please feel free to email us at [email protected]. Be sure to include your full name, Google username, phone number, and address (no account numbers). -Jessica, Wells Fargo HL Social