Peninsula Credit Union W Sims Way, Port Townsend

Peninsula Credit Union Reviews

• J

  Jack Kurrels
  1

  I have no complaints about the people who work at my branch. But I never felt that I was a member of PCU. Always felt like a number...If I wanted to be a # at a financial institution I would have gone to Wells Fargo or Citi corp. BoA. Etc... I have a Truck loan 2017 f250 lots of equity with PCU and pay over $450.00 per mo. I have A+ Credit. I am on SS high monthly pay. No bills. I showed $25k+ in 5 months other income. PLus large amount of $$$ in an account. All I wanted to do is pay the loan down with personal $$$. Get a loan and make my payments less than $350.00 mo. Taking my money accross town. Very disappointed. A total disgrace of a CREDIT UNION.

  Response from the owner

  Hi Jack, we're sorry to hear you had a bad experience with your loan. Our mission is to listen, serve, educate, and care, always. We'd love the opportunity to chat with you personally to find a solution. Please give us a call at 360.426.1601.

• M

  Mary Jacobs
  1

  My husband went to the Port Townsend pinincula credit union to pay my car payment. They always ask for cash rather than my debit card. I sent my husband with cash and the envelope all filled out. The protocol for the last 2 months was, drop off envelope in night drop. Then, they slip the receipt through a cracked door. This time, the lady refused to give him a receipt for my payment. My hubby waited outside the door while they opened the door for another customer and also had a couple clients inside. We will no longer be doing business with this pinincula credit union. So sad people are loosing their minds!

  Response from the owner

  Mary, we are sorry that your husband had this experience, we would like to talk about it and see if we can find a solution. We don't want to talk specific on such a public channel, but if you reach out to us at [email protected] we would be happy to find out more specifics Kindly, Peninsula Credit Union

• K

  Kim Pritchard
  1

  Have had an account here for 2 years and one car loan that’s paid off. Drove to Port Townsend from Port Angeles to sign for a new car loan and the bank was such a disaster that I sat there for 2 hours until they closed and never signed my paperwork. I ended up flossing my acct and leaving. The underwriter had an issue and couldnt solve the problem and also refused to talk to me. Absolute terrible service and business. Would never recommend them to anyone for any reason.

• R

  Robin Ray
  5

  I actually do business with BECU because I used to live in Seattle for years but only came to Port Townsend at the beginning of 2018. Luckily, I didn't have to abandon my BECU account because Peninsula has Shared Branching where I am free to make deposits and withdrawals either in the lobby or at the ATM. Pretty friendly workers there, too. Recommended.

  Response from the owner

  Thank you for taking the time to leave this recommendation, we are glad that we can help you with your financial needs. Have a great day.

• M

  M. Merryman
  4

  As credit unions go, just what you'd expect as good, basic service. Rates are okay, about par with the banks, but having a local brick-and-mortar institution where people recognize me and call me by name is what makes it feel like home. And the fact that they're local and invest locally means I'm dealing with neighbors here. Sustainability!

• P

  Pamela Hall
  5

  Moved here recently. This is a shared branch with my cu. Was having big problems getting a cashier's check. The branch manager spent an hour with me resolving the pronlem. Couldn't have been more helpful. Wonderful experience.

• T

  Timothy Mark Wetherill
  5

  Excellent personal banking services offered..I've been a member for many years and will continue.

  Response from the owner

  Thank you Timothy for your review, we are honored to serve you. Thank you for helping make Peninsula such a great place.

• M

  Melody Michaelis
  5

  Very helpful staff. They go the extra mile to get things done. And they remember you!