1st Security Bank Water St, Port Townsend

1st Security Bank Reviews

• J

  James Cunnington
  5

  I've worked with the Port Townsend First Security Bank for the past 6 years when I started my Dental Practice in town. They have always been very knowledgeable, professional, and going out of their way at being helpful in working through all the banking needs of running a business. They brought up things I didn't know I needed, and made the whole process comfortable. They are a delight to work with, and I know they have my back.

  Response from the owner

  James, thank you for your 5-star review, you are in good hands with our talented PT team. Thanks for being a great customer of 1st Security!

• G

  Gary Lockwood
  5

  I have used two other local banks and this is by far the best. The employees are wonderful, knowledgeable, always helpful with a smile, they are funny as that is one trait that is important to me, humor. I can't say enough good about the ladies at this location.

  Response from the owner

  What a great review, Gary, thank you! We love to hear that the amazing team at PT is making you smile!

• J

  Jo Lammers
  5

  What would I do without tbese people? So helpful and knowledgeable....ALWAYS! THAN YOU!!

  Response from the owner

  Hi Jo - We appreciate your kind words and are happy to be of service!

• R

  Renee Widmer
  5

  I used to live in PT and banked at 1 st security, I moved to Mount Vernon WA and I still have my account with 1 st Security. Why ? Because the staff at the PT branch are so personable , knowledgeable and my money earns more interest than most banks and I love being greeted with smiles.

  Response from the owner

  Renee, thank you for the five stars, and we're so happy you stayed with us!

• M

  Mahalah Moore
  5

  When we couldn't figure out how to navigate the PPP loan the PT branch helped us secure the loan. It really felt like they cared about our small business and really went the extra mile. I recommend them to everybody.

  Response from the owner

  Mahalah, so very happy we could help you with the PPP loan, but also your everyday business banking needs. Thanks for letting us know!

• T

  Tanya Rublaitus
  5

  I have been with this bank since 1996 when it was Seafirst Bank. Wendy, Candice, and the team are ALWAYS there to help! They were super helpful with my PPP this spring, and answer all of my questions promptly and with a smile. I give them 5 stars!

  Response from the owner

  Tanya, many thanks to you for being a loyal customer over the years, and for the privilege of being your bankers!

• s

  sellwood salinas
  1

  I recently started a new job with the local County Health Dept, and the expense account checks I receive from my employer are drawn on1st Security Bank. I have been in the market for a new bank, yet for the time being I just needed to cash my expense checks. I was appalled to find out that 1st Security charges $5.00 per check to cash a check for a non-accountholder. As someone who has worked in banking for 11 years, I was disgusted at this policy. I know that this is a method to incentivize people to open an account, yet it has done just the opposite. Since the inception of banking, one has been able to go to the bank where the check is drawn and cash that check free of charge. I cannot, in good faith, ever open an account with an institution who participates in such unethical procedures. 1st Security should be ashamed.

  Response from the owner

  Thank you for reaching out, and we're sorry you had a less than 5-star experience at our wonderful Port Townsend branch. We'd like to have someone from the branch get in touch with you. If you'd like a call to speak with us, please send us your contact info at: [email protected]. Thanks again for letting us know, we appreciate it.

• J

  Joe Schodowski
  5

  I have banked with 1st Security for years, both on the personal and business side and couldn't be happier. Their knowledgeable staff helped our business weather the storm of the pandemic through two rounds of PPP loans. Thanks to their dedication to their customers and their knowledge of banking, their customers, us included, were some of the few local business that were able to take advantage of the 1st round of PPP funding. The same can't be said for other so-called "local banks." 1st Security epitomizes "community banking." It's like Cheers; everyone knows your name and they're always glad you came! I know changing banks can be an arduous process, but do yourself a favor and consider transferring your accounts to 1st Security. You won't be disappointed!

  Response from the owner

  Thanks for your kind words, Joe, we love to hear that you were well taken care of with the PPP funding and your other banking needs. And thanks for being a great customer!

• D

  Deborah Nordberg
  5

  This is absolutely 💯% my favorite bank. Very helpful and always glad to see p

  Response from the owner

  Thanks so much for the 5-star review, Deborah!

• C

  Cama Laird
  5

  Friendly people, great service and very helpful!!!! Thank you and your team.

  Response from the owner

  Cama, thank you for letting us know that the staff takes good care of you, we appreciate it!