Wells Fargo Bank E High St, Pottstown

Wells Fargo Bank Reviews

• S

  Sincearay Sincearay
  1

  Terrible. There are no shortages of reasons why Wells Fargo is going out of business. We went to Wells Fargo to get quarters with a $20 bill they absolutely refused. For a bank branch to not have $10 in quarters clearly there's a problem. If you have money and Wells Fargo get it out immediately.

  Response from the owner

  This is not the customer experience we strive for, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• N

  Natalie Negri
  5

  Very nice branch¡ it is our local branch. I wish that I remember everybody's name, but Marcela is a sweetheart! Dan was very helpful today, assisting my husband on what it could be an online installment loan¡ still under investigation. I'm disabled and not working at the moment but will definitely reopen my account once I get back on my feet🙏

  Response from the owner

  Hi, Natalie. It’s wonderful to see that you’ve had such a positive experience with the team members at this location. We appreciate your feedback. -Shannon, Wells Fargo HL Social

• H

  Hahahah Hahahhaha
  1

  Lobby is closed… on a Friday and only one drive through line is open…. Brilliant.

  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• T

  Tribute Dan
  5

  Get to see Wells fargo people everyday. Great addition to my routine, love the people at the door and behind the glass, always welcoming and ready to help out in a rush. If you need quick, respectable services fro. Wells Fargo employees - this is the place!

• M

  Mark John
  5

  Dan went out of his way to take care of my needs even though his schedule was very busy. Thank you Dan Mark

  Response from the owner

  I'm glad to hear it, Mark! I'll make sure your kind words are forwarded to Dan and his manager. -Casey, Wells Fargo HL Social

• A

  Alexis
  5

  I came in here to see if they could cash my check and I left with a bank account! I never would have tried to open one if it weren’t for the personal banker Khayyam!! He was incredibly helpful and ensured me the features they offer are right for my lifestyle, and I’m glad I took the leap of faith!! I’ve never been one for banks but he really put me at ease. A very very happy customer!!

• B

  Brooke Cortes
  1

  Wellsfargo just lost me as a customer due to this location I had an appointment scheduled for 5 p.m. I sat there until 5:45 and someone else who was unprepared with my appointment details try to handle my situation and was very rude and could not help me at all because she didn't even know what was going on I wasted an hour of my day here the only nice thing I can say is that the branch manager was friendly and professional other than that I wouldn't recommend banking with people that are confused and unaware of anything that's going on within their own job description

• M

  Madison A
  1

  Horrible, very busy and only 2 tellers working, waited over 45 minutes in line. Branch manager Edwin is useless, he just stands around and talking to people. If your that short on tellers the branch manger should be helping as a teller.

• I

  Ibrahim
  5

  My favorite branch. Imane Saif the banker is super nice and the bank manger Victor is amazing and big helpful as well.

  Response from the owner

  It’s wonderful to see that you had such a positive experience with Imane and Victor. Thank you for choosing Wells Fargo. -Janet, Wells Fargo HL Social

• S

  Susan Reitnauer
  3

  Went to drive thru sign out side at drive thru reads 9:00 am till 5 or what ever but they said when I called inside we don't open till 9:30am you better check the sign next to the drive thru and on your site

  Response from the owner

  We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email [email protected] with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Shaun, Wells Fargo HL Social