Wells Fargo Bank N Tatum Blvd, Phoenix

Wells Fargo Bank Reviews

• D

  Dominic Walton
  5

  Jeremy is hands down the best banking representative I've ever dealt with. His patience, experience, and genuine kindness is appreciated beyond words. He's made my small business feel like a fortune 500 company with the type of service provided. Thank you!

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Jeremy. I've made sure both him and his manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• J

  Jim Lawrence
  5

  Donna H and her team at the Tatum Blvd and Rose Garden branch are the BEST. I have been doing business with Donna for over 25 years, her customer service is second to none!

  Response from the owner

  I'm so happy to hear that you've had such a great experience working with Donna and her team at this location. I'll be sure to share these kind words with the branch. We appreciate your feedback, Jim! -Nick, Wells Fargo HL Social

• J

  John M
  5

  MARGO WAS ABSOLUTELY THE BESST BANK REP AT THIS OFFICE. I RECOMMEND HIGHLY THAT YOU CONTACT HER AT THAT OFFICE FOR YOUR BANKING NEEDS. MARGO HELPED US WWITH OUR LARGE LOAN AND WE WALKED OUT WITH OUR CASHIERS CHECK. THANKS MARGO FOR MAKING THIS AN ENJOYABLE EXERIENCE JOHN AND CHANDLER

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, John. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

• S

  Steve Panzullo
  1

  One of the worst managed Wellsfargo locations, if you need banking, notary or anything that’s not routine, this location is full of woke, non working, scared of COVID employees. They try to schedule every basic banking need days out. Drive down the street, another Wellsfargo, not COVID scared, notary on the spot and ran close to normal banking as possible. Wellsfargo needs to fire their woke HR department or the bank will continue to spiral downwards.

  Response from the owner

  I’m sorry you continue to experience difficulties at this location, Steve. At your convenience, send an email to [email protected] with some additional details (no account numbers), and I’ll do my best to help. Be sure to include your Google username full name, phone number, and address. Thank you very much. -Casey, Wells Fargo HL Social

• M

  M. K.
  1

  can't use access code for atms and can't get a temporary card either...you have to have samsung pay in order to do something. i don't use Samsung pay, i use WELLS FARGO! pretty dumb. will be closing my account since im pretty much screwed if i lose my card.

  Response from the owner

  I understand how this would be frustrating, and I apologize sincerely for the inconvenience. Without sharing account numbers, please email me more details about your experience at [email protected]. Be sure to include your full name, Google username, phone number, and address. Thank you. -Jessica, Wells Fargo HL Social

• H

  Holly Hankins
  1

  I work for a company that was recently purchased by a larger company that banks with wells Fargo. I am now forced to make our cash deposits at this wells Fargo location. What a nightmare. I walk in this morning with our weeks deposits, and the guy at the counter allows me to get 7 envelopes worth of money and deposit slips out and on the counter before he tells me that they "require an ID" to deposit cash. First of all, this is a business transaction. My name does not appear on this large corporation's bank information ANYWHERE. Secondly , when was this policy implemented? Because last week when I did the same thing, I was not asked for an ID . This was a BS excuse for not having to deal with me and my 7 days worth of random amounts of cash deposits. He says "I can't even get to the next screen without your ID". Sure you can't dude. TRUST me when I say I would rather be at Chase, but I don't have an option here. I guess I'll just have to drive out of my way a few miles and try another location and pray that the people there are customer focused. I can't say I'm surprised at their low google rating.

• C

  Cheryl Geiger
  1

  Wells Fargo Bank owned a condo that caused damage to a unit we owned in Oklahoma. They give you the run around and do not own up to the situation. They pass you around to multiple people. They continue to say they need to do "research" even though proper documentation has been provided. This has been going on over four months. They are like robots and just continue to give excuses. They do not give you specific people to talk to.

• N

  Nancy Partyka
  1

  Extremely poor customer service. I guess Wells Fargo has all the money it needs given the dismissive way they treat customers. Unprofessional and down right lazy.

  Response from the owner

  I'm sorry you were upset after visiting this branch, Nancy. Could you email me at [email protected] with some details about what happened? Please mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• D

  David Ulrich
  1

  Your outgoing phone message is incorrect. It says to press "0" to reach an operator - which doesn't work. I wanted to speak to a live human. Was calling to open a business account. Tried a few times. It only took one mistake that like for me to move to USBank.

• c

  casey lee
  1

  They allowed me to cash a big insurance check without both my wife and I signing it. They removed funds 5 days after it was deposited. Then fined me for all the overdrafts. Wish i could rely on the bank for these technicalities.