Wells Fargo Bank 59th St, Bradenton

Wells Fargo Bank Reviews

• J

  Jessica Leupold
  2

  We went in to get a withdrawal and the teller was extremely rude. He clearly did not want to be there. We told him the amount we needed and he gave us an exasperated look then said, "You're taking all my big bills." I chuckled thinking it was a joke and he said, "I'm not laughing." He was rude throughout the rest of the transaction. I think the craziest part of it was that the woman teller two places down was exemplary. Kind, friendly, good customer service. If I'd been helped by her instead of the rude man, I might have given this a different review. Thankfully there are other branches nearby so I won't have to go back here ever again.

  Response from the owner

  Hello, Jessica. I’m truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

• S

  SHERRY BOYKIN
  5

  I love this bank. The nicest people ever. I went yesterday to get a loan and thank God I was approved. Conrad is the Best !!! He has opened several accounts for me and several loans too. He brings me luck ever time I'm here. I have been to the other Wells Fargo banks in Bradenton. The one on 41 is a horrible bank. Rude people. Poor customer service. This is the go to place ! Thanks Conrad !

  Response from the owner

  I’m happy to see you enjoy working with Conrad at this location, Sherry! Should you wish to discuss your experience at another location, please mention your review and Google username in an email to [email protected] (no account numbers). Thank you for this feedback. -Nick, Wells Fargo HL Social

• S

  Stephane Hautcoeur
  1

  In this Covid time , the manager was not helpful at all , wanted to cash a wells fargo check from my business account , she said she couldn't do from outside and have to get in and showing exactly the same ID to be able to cash a check . What you can do from inside , can't from outside ? Doesn't make sense at all . I went to an another branch and the teller told me we have to send a code on your phone to able to cash your check ' Got my Dollar . The manager of this branch needs to improve her bank knowledge !!

  Response from the owner

  I understand how this would be frustrating, and I apologize sincerely for the inconvenience. Without sharing account numbers, please email me more details about your experience at [email protected]. Be sure to include your full name, Google username, phone number, and address. Thank you. -Jessica, Wells Fargo HL Social

• E

  Erin Bolduc
  3

  Was told over the phone I don’t need an appointment for notary services here. Second time I have come in to do a deed transfer, so need a notary and they were busy with appointments. Serious?!?!?! So you don’t allow me to make an appointment on the phone than I go and it’s busy with appointments. Side note, the tellers were always nice at this branch.

  Response from the owner

  I'm disappointed to learn about the customer service you received at this location, and I hope you'll accept my sincere apology. Please email me at [email protected] with your full name, Google username, phone number, and address (no account numbers). I will make sure your feedback is reviewed by a specialist. You can visit https://appointments.wellsfargo.com/maa/appointment/topic to make an appointment at your preferred location. -Jessica, Wells Fargo HL Social

• S

  Sav K
  1

  Went there and got the wells fargo active cash card, asked question upon question and went over everything with them, just to find out the lied about the $200 dollar rewards, poor banking

  Response from the owner

  I'm concerned about your visit, and I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• M

  Mary Smith
  1

  DO NOT BANK AT ANY WELLS FARGO BANKS. SOMEONE STOLE MY IDENTITY, AND OPENED AN ACCOUNT AT A BRANCH IN FRANKLIN COUNTY, FLORIDA. THEY ARE DIRECT DEPOSITING MY CHECKS. I CAN GET NO INFO FROM THEM BECAUSE I DON'T BANK THERE. BE CAREFUL WITH YOUR $$$ AT THIS BANK. PEOPLE WILL STEAL YOUR $$$ AND THE BANK WILL NOT HELP YOU.

  Response from the owner

  We take this issue very seriously, Mary, and I want to forward your concerns about an unauthorized account usage as soon as possible. Please mention your full name, Google username, phone number, and address in an email to [email protected], and I'll get started right away. For security reasons, be sure not to include any loan or account numbers in your messages. -Jessica, Wells Fargo HL Social

• F

  Franki Skene
  5

  Mike always takes the best care of me. He's always smiling and is great in customer service!

• m

  michael hutcheson
  5

  A pleasure doing business here. Friendly staffed, low volume customers except on Fridays.convenient location for me.

• H

  Hippie Chick
  4

  Friendly staff. Good hours. Easily accessible. Drive thru.

• C

  Charlielynn Brackins
  5

  Convienant.The staff is very pleasant and helpful. I have never had to wait in line.