Wells Fargo Bank Lake Wilson Rd, Davenport

Wells Fargo Bank Reviews

• R

  Rebecca Cruz
  1

  Pretty bad. Had an appointment to open a business account. No one said anything when you walk in so we just sat down. We had to stop someone to ask them about our appointment. The lines are very long. The employees are very busy. The place is dead silent.

  Response from the owner

  Thank you for your feedback, Rebecca. I'm disappointed to learn about the long wait times and customer service issues you've experienced at this location. I hope you'll accept my apology and allow me forward this matter to the appropriate team for review. Please email me at [email protected], and be sure to mention your review and Google username (no account numbers). I look forward to discussing this further. -Nick, Wells Fargo HL Social

• J

  Jennifer Pinto
  5

  We had an appointment. We got there and were seen right away. Bethine was super nice and informative. She took the time to walk us through everything and even show us where on their website we could find some great financial education resources. Super appreciative of her friendly service, patience and time.

  Response from the owner

  I’m glad to read you had such a wonderful experience working with Bethine. I've made sure both her and her manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

• B

  Berna Baez
  5

  Thank you team, management and branch officers for the help and dedicated time to resolve issues on a very busy bank like this one. It is the most occupied bank I have ever being in my life!!!

  Response from the owner

  I’m happy to hear your experience with the team members at this banking branch has been positive, Berna. We appreciate your feedback. -AJ, Wells Fargo HL Social

• C

  Chantale Suttle
  1

  Worat service of any bank anywhere. You come in person because they will not answer the phone. So you need to get an appointment in person to come back in person. Got one. For today. Banker it was with is not here for appt now.

  Response from the owner

  Thanks for taking the time to share, Chantale. I want to make sure any outstanding concerns you have are addressed. Without using account numbers, please email [email protected] with some additional details about your experience and include your Google username. I look forward to hearing from you. -Casey, Wells Fargo HL Social

• W

  Wilbert Perez
  1

  Worst customer service ain’t time u don’t wait not even fro a question I’ve banked with TD bank switch it when I moved here to florida cause closes bank to me so I don’t have travel that far now I don’t travel. But always a long wait it’s just unreal the process of Wells Fargo .🥲

  Response from the owner

  I’d like to know what happened to make you feel this way. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to address your concerns. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• D

  Debra Clark
  1

  Treated me like I was a criminal! Been with Wells Fargo for years through all the bank mergers.

  Response from the owner

  I’d like to know what makes you say this, Debra. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to ensure your concerns are addressed. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• J

  Jacob Hoffman
  1

  I've been to this bank multiple times to deposit money and have not had any issues. I deposited loose change twice before with no rejection whatsoever. For some reason the lady who I spoke with decided to get an attitude with me and proceeded to tell me to count the change myself and they don't accept loose change. Okay so if that is the case why would you accept my change the first two times then? Very rude customer service. PS. If you have an attitude all the time why get a job in customer service? Will most likely end up going to a different bank.

• I

  Ilia Gonzalez
  5

  I would like to thank Wanda H. (branch manager) for assisting me in completing an online transaction that had failed several times for me. She was very patient, found the problem and offered a solution that finally worked. All this while checking on waiting customers, checking in new ones, and answering the phone. Thank you, Wanda

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience with Wanda. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

• G

  Garnik Hakobyan
  1

  Very nice people, good crews. But, I felt pushed away when I needed some financial advices ( maybe because of knowledge that is missing). Its a good place do to do deposits, cash advances etc. If you looking for some investment advisor pass this branch dont waste time

  Response from the owner

  Thank you for the feedback on this location, Garnik. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

• D

  Donna Hilbert
  1

  They are always and I do mean always so slow , even with appointments they make you wait it’s gotten to the point I avoid this branch like the plague as do my co workers here in the shopping center, I drive 6 miles to another branch who takes care of my banking needs ASAP. I will seek another bank closer to my house E because of the poor treats here

  Response from the owner

  I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Jessica, Wells Fargo HL Social