Wells Fargo Bank E Charleston Blvd, Las Vegas

Wells Fargo Bank Reviews

• C

  Cigarette Cigar Plus
  1

  Very slow always line and of course only 1 or 2 tellers

  Response from the owner

  This is valuable feedback. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social

• B

  Becky Seth
  1

  Bad customer service rude and waiting in line for 31 min Angela very mean and needs to be fired she has a chip on her shoulder and rude

  Response from the owner

  Hello, Becky. I’m truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

• L

  Louis Joseph Anthony Alfano
  3

  Wonderful ghetto fabulous workers not very educated or smart as far as bankers go but extremely helpful and even offered me half a stale burrito for my lunch very sweet workers

  Response from the owner

  I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• s

  sara gonzalez
  1

  Was going to open a acct but the lady in the entrance who said she was a manager was agressive horrible customer service.scared me away.off to us bank omg

  Response from the owner

  I would like to apologize for the treatment you received when visiting this branch, Sara. Allow me the opportunity to have this experience thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you taking the time to share this with us, and I look forward to addressing these concerns. -Nick, Wells Fargo HL Social

• A

  Alex Mendoza
  4

  I'd give a five star if it were not for that rude lady outside being rude to all the customers, from the beginning she was very rude and aggressive I overheard her mumbling to a the security guard how she was having a bad day and just "wanted to go off on someone." that wasn't more apparent than when I forgot to withdraw money from my account so I return, this time to the atm and there she was to harass me saying, "what now"? She may have had a rude customer I heard her say it but she does not need to take her anger out on people minding their own business that are there to make a quick transaction. This was approximately around 4 PM

  Response from the owner

  Thanks so much for your review of this location, Alex. I'm disappointed to learn about your interaction with one of our branch associates. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• F

  FJ
  1

  Long line 3 windows open and 3 other workers walking around and talking doing nothing. Awful

  Response from the owner

  Thanks so much for your feedback. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• b

  bkcellular king
  3

  I hate his branch. I use to come here twice a week because it was the closest to my business. Now i do everything i can to avoid it. Out of every Wells Fargo branch in the city, they are the only ones that make you stand in front of the counter for the whole transaction. Usually my business deposits take 30 to 45 minutes. Every other branch let’s you sit down, some even offer you water. I made the mistake today to visit them even though it has been years since i had. Never again. The best Wells is on rancho and Cheyenne, the one at flamingo and 215, then village circle.

• S

  S D
  1

  Worst drivethru bank experience. "Karina" is rude and slow. The lines inside the bank are long because everyone avoids dealing with the drivethru. I USE TO do business here every month, but Im gunna change that up. If you absolutely have to bank here, go inside.

  Response from the owner

  I'm disappointed to learn about your interaction with one of our team members, Sean. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

• C

  Carolina Ortiz
  5

  Eric is always so nice to me. I go here almost everyday for my job. He always has a big smile is so nice to everyone. He is very patient. Thank you Eric you’re an awesome teller !

• K

  Kenny Wang
  3

  I was scammed when I deposited a $3,000 fraudulent check scheme and customer service could do little to help me get my money back except file a fraud report. They did not warn me that there were internet check scams going around and they blamed me for being gullible and naive. I have closed my accounts with WFB and opened up a new account with BofA in Las Vegas Nevada. I refuse to bank with Wells Fargo now or ever again in the future. They have separate standards for customers who are low income and poor.