Wells Fargo Bank E Main St, Santa Maria

Wells Fargo Bank Reviews

• M

  Melissa Abatti
  2

  Atms often dont work properly. Lines and wait times are too long. Need allot more experienced tellers and better banker options. You need need ppl standing around w an ipad telling ppl to use an atm. You need people behind the counter

  Response from the owner

  Thank you for your detailed review, Melissa. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• L

  Luke Bernstein
  1

  Doing this review on behalf of my grandpa. He can’t stand for a long period of time and uses a walker. He asked if someone could help him cash his check, but if he could sit down while he waited. They told him he couldn’t save his spot like that. They not only accommodate him because of his disability, but didn’t even let him wait sitting down. It’s an older person!!!! What kind of service is that! The girls name was Liz I THINK. She was a shorter Hispanic girl.

  Response from the owner

  Hi, Luke. We take this issue seriously and appreciate you bringing it to our attention. I'm sorry to learn about your grandpa's experience, and I’d like to learn more about your concerns. Please share some additional details along with your full name, phone number, and address in an email to [email protected]. I ask that you mention your review and Google username as well (no account numbers). Thanks. -Nick, Wells Fargo HL Social

• J

  Jenesis Dacanay
  1

  I needed to go to the bank to pull some money out from inside and the bank was not even closed yet, still was open and rude lady tells me the bank is closed. Horrible customer service, you help customers out until time of closing not make them leave 15 mins before closing.

  Response from the owner

  Hello, Jenesis. I'm very disappointed to hear this location closed for the day without assisting you first. I hope you'll accept my apology and allow me to look into what happened. Please send me an email at [email protected], and be sure to mention your review and Google username (no account numbers). I'll begin looking into this as soon as I receive your email. Thanks so much. -AJ, Wells Fargo HL Social

• W

  Walter Campbell
  2

  Waited in line 30+ minutes just to be told that I couldn't cash my FEDERAL tax refund check without an account. Complete waist of time. Go to Walmart, cost a couple of dollars, no problems.

  Response from the owner

  Thanks so much for your feedback, Walter. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

• D

  D geez
  5

  My debit card broke, a lady helped me, nicest service ive got an not trying to pressure me into some bs

• L

  La Michoacána
  4

  They are polite since you walk in the door... They care about there people's accounts and security ...

• M

  Marco Alvares
  5

  That following the best bank because they serve you as a family thanks for their work