Wells Fargo Bank N Atlantic Ave, Cape Canaveral

Wells Fargo Bank Reviews

• U

  URSULA BVG
  1

  I always use the drive through, but was down.. Teller Sabina was discussing something not related to my account while talking with her hands with my check on her left hand..ha..I asked her if everything ok.. she gave me attitude saying she needs to do it in 2 transaction..all I said was I see a lot of talking..

  Response from the owner

  Thank you for your detailed review. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• Y

  Yasser Mederos
  1

  Went in there to get a checking account at 4:08pm and there were 4 bankers in there just one customer and told me that couldn’t help me out today to com back next week Lol worst customer service ever..

  Response from the owner

  Hello, Yasser. This is not the customer experience we strive for, and I hope you’ll accept my apology for what happened. Please email me at [email protected] with your Google username, full name, phone number, and address (no account numbers). Be sure to mention that you posted a review on a Wells Fargo location as well. I’ll do my best to address your concerns. Thank you. -Casey, Wells Fargo HL Social

• M

  Marissa Yvonne
  1

  I wouldn’t even give a star ! Poor poor management go in to make change for $100 dollar bill for $5’s for my company (mind you me and another employee came in twice last week due to not haveing change in our draw ) for them to tell me that if I don’t have an account with them that they can’t make change ! You are a bank that’s what a bank is for . After this review I’ll also be making a call to the BBB as well as the news in making it hard for a company to be open when your the closest bank before closeting time !

  Response from the owner

  Thank you for your detailed review, Marissa. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

• J

  John Cleary
  5

  I came in at 4:59, a minute before closing and they still went above and beyond to provide me with excellent service. The banker Mr. Vesco was just about to leave to pick up his kid at school, but without hesitation went back to his desk and signed in again to help me replace my debit card. He was very kind and did not make any deal out of working extra to help me. Wonderful staff there, I really appreciate the work you all do.

  Response from the owner

  I'm truly glad to read your review, John, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

• M

  Michelle England
  5

  The customer service at the Wells Fargo in Cape Canaveral is exceptional. You are greeted as soon as you walk in the door and are treated as a friend. I've never had bad service at any Wells Fargo, but they seem to go out of their way for you at this one.

• S

  Stephanie Boyd
  1

  Lame customer service. Never felt like such an inconvenience. One of the ladies called me a little girl (that was actually pretty funny) and the guy kept sighing and rubbing his hands across his face. Guess he wasn't in the mood to help. Not to mention, if you work at the establishment, shouldn't you be a little more educated on your tech services such as the company's app? I've never written a review before but it was a pretty unpleasant experience.

• t

  teri potoczak
  1

  Incompetent! Don’t expect anything more then a simple deposit or withdraw from them. Their motto is curiosity, but small talk doesn’t substitute competence.

• J

  Jahn-Paul Mazotas
  5

  The staff is very friendly and the bank is very clean