Wells Fargo Bank Dixwell Ave, Hamden

Wells Fargo Bank Reviews

• J

  Joshlyn Naiomie Rivera
  1

  Yeah y’all need to check the white lady that works here because she’s racist and has a bad attitude problem. Next time she gives me a hard time its going to be a major problem. Keep it professional or get a new job

  Response from the owner

  I appreciate you bringing this to our attention, Joshlyn, and I’ll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

• T

  Tasia Massaro
  1

  Service here is very slow and they have really rough customer service. If a business calls ahead for a change/money order they should have that prepared in the appropriate time. When you call almost 40 prior to coming in there should not be such a long wait. They always seem understaffed and only a few people know what they are doing. If I could leave negative stars for a review I would. Any one using this as thief primary bank should reconsider switching to a bank with less of a hassle.

  Response from the owner

  I’m sorry you didn’t receive the level of service you expected from us, Tasia. Let me look into this for you. Please email [email protected] with your full name, username, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thanks. -Liz, Wells Fargo HL Social

• T

  Tessa Park
  1

  Racial discrimination from this branch on most occasions. Today, 2 Karen’s at this location would not allow a check deposit with no legitimate reason. Kimberly from Hamden Plaza Wells Fargo should be fired.

  Response from the owner

  I’m truly sorry to see this, Tessa, and thank you for bringing your experience to our attention. Please know we take incidences like this very seriously and want to be sure what occurred during your visit is reviewed and addressed. Without sharing account numbers, please email [email protected] with some additional details, and be sure to include your full name, Google username, phone number, and address. Thank you very much for your time. -Casey, Wells Fargo HL Social

• S

  STEVE P
  2

  Always understaffed, they have two tellers when there's 4-6 customers, people can't wait indefinitely, they have things to do, places to go, etc. They have a teller working the drive thru window and the desk at the same time, they should have one person at the window and another at the desk. This is getting ridiculous.

  Response from the owner

  Hi, Steve. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your full name, phone number, address, and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -AJ, Wells Fargo HL Social

• J

  Jeremy Stenbak
  1

  Excellent bank if you are into having your paycheck stolen. They dont really care that they allowed someone else to cash your check.

  Response from the owner

  I’m truly sorry to see this, Jeremy. Please email [email protected] with more information about your visit to this location. For your security, do not include any loan or account numbers in your email. Thanks. -Liz, Wells Fargo HL Social

• A

  Armand J. Cobb (A9 ARTS)
  5

  Everyone at Wells Fargo Bank in Hamden were so nice Very Customer Service Oriented. Thanks A lot WF.

• M

  Matt Schachter
  1

  In all my years of going there they have been nothing but rude. It was so bad I switch to Bank of America

• J

  Joe Planeta
  1

  This place is a total dump and the tellers are very rude

  Response from the owner

  This is valuable feedback, Joe. I'm very sorry about the rude customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -AJ, Wells Fargo HL Social