Wells Fargo Bank N Phillips Ave, Sioux Falls

Wells Fargo Bank Reviews

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  M S
  1

  Wells Fargo used to be a great bank years ago. Now they are just crooks and make the employees handle all the garbage with the customers. I feel for the employees that have to hear the complaints about top management decisions and they cant help. Had a hold put on a check from a very large insurance company and I quote "We are delaying the availability of the funds from the check described below because WE BELEIVE the check may not be paid". I called the insurance co they sent funds the day after the check was deposited which they send verification. Even though WF had my money which I was not able to pay the contractor to secure the start date they would not release funds for 10 days. No one at WF had the authority to release the funds after 3 different supervisors and it now cost me about 10k having to extend my stay out of my home. OH yeah and they also said they will be keeping the interest for two days on an interest bearing account and if not that type then they keep all of it. If that is not illegal it should be. Greedy Crooks is what they should change there name to. Although in all fairness so are all the other banks. Keep nickel and diming all your customers Wells Fargo Agrees to Pay $3 Billion to Resolve Criminal and Civil Investigations into Sales Practices Involving the Opening of Millions of Accounts without Customer Authorization ( Don't think anything has changed except the CEO) same play different formation

  Response from the owner

  Hi there. Thank you for taking the time to share this concern. I want you to know we take this kind of feedback very seriously. Please allow me the chance to ensure this is thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further with you through email. -Shaun, Wells Fargo HL Social

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  Kim McClure
  1

  Incompetent employees at the credit card claims assistance center. They give out MISinformation and are handling claims with gross negligence. Jeannette LOERA in the cc disputes dept. actually told me two times I was absolutely NOT allowed to file an appeal on a chargeback. She also had the audacity to tell me I should hire an outside attorney and file a complaint with the BBB who we all know is a joke. I have been banking with Wells Fargo since 1986 but that is getting ready to change. She needs to be fired and go work at Walmart.

  Response from the owner

  I’m disappointed to learn about your visit, and I hope you'll allow me to address what happened. Please tell me more about your experience in an email to [email protected]. Be sure to include your full name, phone number, Google username, and address (no account numbers). I apologize for the experience and look forward to discussing it further. -Jessica, Wells Fargo HL Social

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  will outley
  3

  Hello,   This is Will, I have a PayPal account linked to Wells Fargo Bank at the Sioux Falls address on Phillips Ave. I received a direct deposit check in January, I'm expecting one before April.Will I receive it without a problem since Maps is showing you're temporarily closed? Please let me know, Thank you p.s. I emailed you and left my phone # I'd appreciate a timely response

  Response from the owner

  Hi there. Thank you for reaching out through Google. I recommend speaking with a specialist for this account-specific request by dialing 1-800-869-3557. Representatives are available 24 hours a day, 7 days a week. -Shaun, Wells Fargo HL Social

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  Donna Mauro (Hippie Chic)
  5

  Absolutely wonderful customer service from Caroline Meed. Thanks so much. You are awesome. Kind, smart, and personable. Guys she needs a raise.

  Response from the owner

  I truly appreciate you taking the time to share these kind words with us, Donna. It’s wonderful to see that you’ve had such a positive experience with Caroline. Thank you for choosing Wells Fargo. -AJ, Wells Fargo HL Social

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  Allyson Brown
  3

  Hi! I have a paypal account and recently made it to where my paycheck goes to it and it says my money is held at this bank maintained by Paypal. I just have a question regarding direct deposit

  Response from the owner

  Thanks for reaching out, Allyson. To ensure you receive the most accurate answer, I recommend calling the branch at 605-575-6900. If you need any additional assistance, please feel free to email us at [email protected] (no account numbers). -Shannon, Wells Fargo HL Social

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  Roberto Uzcategui
  2

  They are located in the Downtown and don't even have a single ATM for pedestrians!. Today I watched a lady in wheelchair using the drive thru ATM... totally non sense.

  Response from the owner

  We appreciate your feedback, Roberto. If you have any questions or concerns you would like us to address, please contact us directly at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). Thanks for choosing Wells Fargo. -AJ, Wells Fargo HL Social

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  George Peters
  1

  If you get a loan check or a refund check or any check that is drawn out of Wells Fargo, plan on paying a fee to cash it if you don't have an account there! Wells Fargo Bank is the only Bank I know that does this!!!

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  Michelle Donis Perez
  5

  It's the main bank, so it's super huge and overwhelming when you walk in, but it's nice that they have a door greeter? (Not sure what their position is called), but they direct you when you need to go in the giant building and it's really handy.

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  Real ThaMaskRapper
  1

  please don't send nothing to my address because we have never been over there to South Dakota I didn't even know people still exist over there but if this pursues you're going to get a nice letter for me don't send me something for my mother that passed away five years ago don't play those stupid games

  Response from the owner

  Good afternoon. I know how frustrating it can be to receive mail that is not your own, and I appreciate you bringing this to my attention. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] along with any other details you'd like to include (no account numbers). Thanks so much. -Janet -Cory, Wells Fargo HL Social

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  Kysha Sanchez
  1

  I need help ! If someone could contact me that be great ! Thanks k bye

  Response from the owner

  Hi there, Kysha. Please tell me more about your concerns in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I look forward to the chance to assist. -Nick, Wells Fargo HL Social