Wells Fargo Bank S Central Ave, Phoenix

Wells Fargo Bank Reviews

• G

  Geovanni Gavino
  1

  This Wells Fargo is a Central Wells Fargo and the busiest Wells Fargo. recently they close The merchant window at 4 PM and they used to have up to five window tellers and now they reduced it to two greedy banks hire more people ASAP

  Response from the owner

  This is valuable feedback, Geovanni. I'm very sorry about the slow customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please mention your review on a Wells Fargo location. I’ll forward your concerns appropriately. -Nick, Wells Fargo HL Social

• R

  Robert Celaya
  2

  The only thing bad about this place is they are short staff and the customers talk way to much and take up the tellers time wich is not bad but when your short staffed other people don't care how your dog is..... day 3 of taking way two long quit bull shi#$ing when there is a line out the door and help people

  Response from the owner

  I apologize for the inconvenience, Robert, and I want to make sure your feedback is forwarded appropriately. Please send an email to [email protected] with some additional details about what took place (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. I’ll do my best to ensure your concerns are addressed. -Casey, Wells Fargo HL Social

• T

  Tejas Moola
  5

  I needed an appointment for wire transfer on Friday, called customer care and was told the latest appointment was on Tuesday. Went to Wells Fargo on 2010 w baseline Rd, they did not have anyone to help make a wire on Friday afternoon.. so walked in to this branch and Jessica helped me within 10 minutes.. also a shout out to the greeter at the door, I could not get her name in my rush, who scheduled me with Jessica..

  Response from the owner

  I appreciate you taking the time to share this with us, Tejas. I'm very pleased to hear our team members at this branch were able to assist you quickly. Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

• C

  Claudia Rivera
  1

  Never enough bankers, there's always a long wait, and once you're seen, they take forever. Better off going to a different branch.

  Response from the owner

  I'm sorry you continue to experience difficulties at this location, Claudia. At your convenience, send an email to [email protected] with some additional details (no account numbers), and I'll do my best to help. Be sure to include your Google username, full name, phone number, and address. Thank you very much. -Casey, Wells Fargo HL Social

• V

  Vannesa Yeager
  5

  People were nice altho it's weird you have to make an appointment to set up an account now. Thanks covid! Lol

  Response from the owner

  Thanks for taking the time to share, Vannesa. I want to make sure any outstanding concerns you have are addressed. Without using account numbers, please email [email protected] with some additional details about your experience and include your Google username. I look forward to hearing from you. -Casey, Wells Fargo HL Social

• M

  Marcos polo
  5

  The best bank ever!! They truly are Very helpful and caring to one another especially to there customers as we'll which i can proudly say I am a regular here and wouldn't have it any other way the customer service is just wow amazing I gladly Highly recommend this wells fargo thanks you guys are awesome and rock at what you do. my fav bank!!

  Response from the owner

  Thank you for taking the time to leave a review about your experience at this branch. We appreciate you choosing Wells Fargo for your financial needs. Have a great rest of your day! -Shaun, Wells Fargo HL Social

• E

  Enrique Salas
  2

  I have visited this same branch on multiple occasions within the past few months and unfortunately always wait 30 min for a teller. It’s as if no sense of urgency is present however Customer service is good and they are polite employees just wish other locations would open up to allow for more selection on branches to visit.

  Response from the owner

  Thanks for bringing this to our attention, Enrique. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

• M

  Mishedo nitsuga
  1

  This the closest Wells Fargo branch that we have to our business,that helps,but Juanita the lady that is the business teller is rude and looks like she is not doing her job with pride and satisfaction. Normally all the others are nice and ever receiving you with an smile..

  Response from the owner

  I'm sorry to learn about your experience with one of our team members, Mishedo. Please tell me more about what happened in an email to [email protected], and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Shannon, Wells Fargo HL Social

• D

  Daniel Medina jr
  1

  I went to cash a wells Fargo check and they would not cash it because they said they wete un able to verify the check lile if it was an outside check when it was their check i believe it was just the amount of the check and because i dont have an account with them

  Response from the owner

  I'm sorry you were upset after visiting this branch, Daniel. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

• A

  Amina Pig
  1

  One of my worst experiences It's over *116 outside and they made a few of stand outside when clearly there was enough space for everyone (even with the safe distance protocol) I saw elderly people standing in the sun, not even offering water to them. The greeters are kind of rude and they act snobby. Not happy and I hope they hurry and open the baseline branch back up.

  Response from the owner

  I'm very sorry to learn about your experience, and I want to make sure any concerns you have are addressed. Without using account numbers, please email [email protected] details about your experience, please include your Google username and review. I look forward to hearing from you. -Jessica, Wells Fargo HL Social