Wells Fargo Bank Walnut St, Philadelphia

Wells Fargo Bank Reviews

• S

  Shixian Feng
  5

  great branch with amazing people. needed foreign currency (never done that before) and the employees were very caring and helpful. Thomas (manager I think) was very professional and overall provided superb service. Brienna (definitely spelled her name wrong, sorry) was also very helpful and gave me all sorts of information in regard to foreign currency. 10/10

  Response from the owner

  Hi, Shixian. We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us. -Shannon, Wells Fargo HL Social

• R

  Richard Davis
  5

  My personal banker and I had an unavoidable issue with setting up the account, as there had been a random number generated previously creating problems with setting up the online banking. My personal banker called around corporate, being transferred here and there, for 50 minutes to resolve the issue, making sure it was resolved properly. This level of dedication and concern for the customer is unprecedented. Again, I would like to make clear that the error was NOT due to Wells Fargo or its employees, but a simple mistake in the computer system. I highly recommend this location and the dedicated bankers there.

• S

  Stephanie Latham
  5

  I walked in to start a new account and the staff was fantastic. Tasha greeted me at the door with the most welcoming smile and assisted me right away. Tyrone was just awesome, he helped me with everything, answered all my questions and was super patient. The entire staff and management should be praised for such astounding service. I highly recommend this branch to everyone.

• D

  Dominick Bellicini
  1

  I booked an appointment on the WF website. I needed a loan in order to consolidate debt and boost my credit score. The appointment was for 2:00PM. I wasn't even acknowledged until 3:00PM. To make matters worse, they refused to give me the loan I needed. That's simply disrespectful.

  Response from the owner

  I can understand how frustrating this must have been, Dominick. I hope you'll accept my apology for the long wait time for your appointment. To ensure I can forward this and your loan concerns to the appropriate team, please mention your review and username in an email to [email protected] (no account numbers). I look forward to the chance to assist. -Janet, Wells Fargo HL Social

• A

  Angie B.
  5

  I've been with Wells Fargo for years and I think they awesome! Always friendly and helpful :)

• A

  Alexis Geslin
  1

  Very surprised how business bankers can be so unpleasant to talk to and incompetent in listening to you and understanding your need

• A

  Andrew DiBenedetto
  4

  Very nice staff. Sometimes the wait is a little long.

• T

  Tom S
  5

  Great Bank . Very Cool Staff !